Loan IQ Trainer

Motion Recruitment Partners LLC; Charlotte, Northern (NC, KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Motion Recruitment Partners LLC in Charlotte, NC (Hybrid) is seeking a LoanIQ Trainer to design and deliver instructor-led training for Operations users, focusing on LoanIQ workflows and lending operations. The role also involves developing training materials, knowledge checks, and real-world practice labs; you will configure training environments and align content with business processes and conversions.

The ideal candidate has 5+ years in LoanIQ, proven training delivery, and strong

Qualifications

• 5+ years of LoanIQ experience with strong lending operations workflows.
• Proven experience delivering system training (LoanIQ or lending platforms).
• Ability to explain complex processes clearly to end users.
• Experience developing training materials, job aids, and learning content.
• Strong verbal and written communication skills.
• Proficiency with PowerPoint, Word, Excel, and SharePoint.

Responsibilities

• Design and deliver instructor-led LoanIQ training sessions for Operations users.
• Develop and maintain training materials, including presentations, job aids, and knowledge checks.
• Create role-based training content and real-world practice lab scenarios aligned to business processes.
• Configure training/test environments to enable hands-on learning.
• Partner with business and operations teams to support procedure creation and reviews.
• Ensure training content aligns with current processes, enhancements, and conversion requirements.
• Facilitate practice labs and reinforce learning through scenario-based exercises.
• Walk through LoanIQ screens and workflows during training sessions.

Skills

LoanIQ

Communication

Training

Tools

PowerPoint

Word

Excel

SharePoint

Job description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a LoanIQ Trainer in Charlotte NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially.

Contract Duration: 12+ months with possible extensions or FTE conversion

Required Skills & Experience

• 5+ years of LoanIQ experience, with strong functional knowledge of lending operations workflows
• Proven experience delivering system training (preferably LoanIQ or lending platforms)
• Ability to clearly explain complex processes and system functionality to end users
• Experience developing training materials, job aids, and structured learning content
• Strong verbal and written communication skills
• Proficiency in PowerPoint, Word, Excel, and SharePoint

What You Will Be Doing

• Design and deliver instructor-led LoanIQ training sessions for Operations users
• Develop and maintain training materials, including presentations, job aids, and knowledge checks
• Create role-based training content and real-world practice lab scenarios aligned to business processes
• Configure training/test environments to enable hands‑on learning
• Partner with business and operations teams to support procedure creation and reviews
• Ensure training content aligns with current processes, enhancements, and conversion requirements
• Facilitate practice labs and reinforce learning through scenario-based exercises
• Walk through LoanIQ screens and workflows during training sessions

NICE TO HAVE

• Experience supporting AFS to LoanIQ conversions or similar system migrations
• Background in Lending Operations (e.g., servicing, booking, payments, or loan maintenance)
• Experience working in UAT/test environments

SOFT SKILLS

• Strong facilitation and presentation skills with the ability to engage diverse audiences
• Ability to adapt training delivery based on learner needs and experience levels
• High attention to detail with a focus on accuracy and clarity in training content
• Ability to manage multiple priorities in a fast-paced, high-demand environment
• Self-starter who can work independently while collaborating with cross-functional teams
• Strong problem-solving skills and ability to adjust approach based on feedback