Loan Consultant II - Customer Experience & Sales

Lendmark Financial Services LLC; Marion (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly incentive

Job summary

Lendmark Financial Services in Marion, OH is seeking a Loan Consultant II to provide exceptional customer experience while offering personal loan solutions. You will build a customer base through sales, loan extensions, and referrals, delivering accurate, compliant service.

This role emphasizes prompt communication, attention to detail, and meeting monthly goals. You will work in a fast-paced branch environment, assist customers with payments and closings, and promote a full range of branch

Qualifications

• Requires High School Diploma or GED.
• 2–4+ years consumer finance experience.
• Cash handling and basic computer skills.
• Excellent communication and customer service orientation.

Responsibilities

• Greet, assist and solicit customers entering the office or calling by phone.
• Process payments and loan decisions within lending limits.
• Approve loans up to established limits and complete closings.
• Maintain branch records, deposits and documentation.
• Actively market branch products and services to individuals.
• Support management with other duties as assigned.

Skills

Customer service

Sales experience

Communication skills

Microsoft Excel/Word

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services in Marion, OH is seeking a Loan Consultant II to provide exceptional customer experience while offering personal loan solutions. You will build a customer base through sales, loan extensions, and referrals, delivering accurate, compliant service.

This role emphasizes prompt communication, attention to detail, and meeting monthly goals. You will work in a fast-paced branch environment, assist customers with payments and closings, and promote a full range of branch