Loan Consultant II: Customer Experience & Growth Driver

Lendmark Financial Services; Cape Girardeau (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Quarterly incentive

Job summary

Lendmark Financial Services in Cape Girardeau, MO seeks a Loan Consultant II to provide exceptional customer experience while delivering personal loan solutions. You will build a customer base through sales, loan extensions and merchant referrals.

The role emphasizes meeting monthly goals, maintaining compliance, and accurate documentation, with an office environment and opportunities for incentive compensation.

Qualifications

• High School Diploma or GED from accredited institution.
• 2-4 plus years consumer finance or related experience
• Cash handling; computer skills; customer service skills
• Ability to work with minimum supervision
• Excellent communication skills
• Proficient working knowledge of Microsoft Windows, Excel and Word Applications

Responsibilities

• Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
• Process payments, distributions, and make recommendations regarding loan approvals.
• Approve loans up to established lending limits and complete loan closings.
• Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
• Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
• Actively market all branch products and services to individuals.
• Perform all other duties as assigned by management.

Skills

Customer service

Cash handling

MS Windows

Excel

Word

Education

High School Diploma or GED

Associate's or Bachelor's degree

Tools

Microsoft Windows

Microsoft Excel

Microsoft Word

Job description

Lendmark Financial Services in Cape Girardeau, MO seeks a Loan Consultant II to provide exceptional customer experience while delivering personal loan solutions. You will build a customer base through sales, loan extensions and merchant referrals.

The role emphasizes meeting monthly goals, maintaining compliance, and accurate documentation, with an office environment and opportunities for incentive compensation.