Loan Consultant I: Customer Experience & Lending

Lendmark Financial Services LLC; Statesboro (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Lendmark Financial Services in Statesboro, GA is seeking a Loan Consultant I to deliver exceptional customer experience while providing personal loan solutions. You will build a customer base through sales, loan extensions and merchant referrals.

Success depends on creating a standout customer experience, generating business, ensuring compliance, meeting monthly goals, and maintaining accurate records. The role requires a High School Diploma or GED, strong communication and cash handling skills,

Qualifications

• High School Diploma or GED from accredited institution.
• 0-2 years consumer finance or related experience.
• Cash handling; computer skills; customer service skills.
• Ability to work with minimum supervision.
• Excellent communication skills.
• Proficient working knowledge of Microsoft Windows, Excel and Word Applications.

Responsibilities

• Greet, assist and solicit individuals entering the office; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals.
• Approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.
• Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
• Actively market all branch products and services to individuals.
• Perform all other duties as assigned by management.

Skills

Customer service

Cash handling

Communication

Self-motivation

Bilingual Spanish/English

Education

High School diploma or GED

Associates degree

Bachelor's degree

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services in Statesboro, GA is seeking a Loan Consultant I to deliver exceptional customer experience while providing personal loan solutions. You will build a customer base through sales, loan extensions and merchant referrals.

Success depends on creating a standout customer experience, generating business, ensuring compliance, meeting monthly goals, and maintaining accurate records. The role requires a High School Diploma or GED, strong communication and cash handling skills,