Loan Consultant I: Customer Experience & Growth

Lendmark Financial Services; Easton (Northampton County); On-site; USD 32,000 - 46,000; Full time

Job summary

Lendmark Financial Services is seeking a Loan Consultant I to deliver exceptional customer experience while providing personal loan solutions. The role centers on building a customer base through sales, loan extensions, and merchant referrals, with focus on meeting monthly goals and accurate processing.

You will be responsible for greeting customers, processing verifications and loan closings, and actively marketing branch products.

Qualifications

• High School Diploma or GED from accredited institution.
• 0-2 years consumer finance or related experience.
• Cash handling; computer skills; customer service skills.
• Ability to work with minimum supervision.
• Excellent communication skills.
• Proficient working knowledge of Microsoft Windows, Excel and Word Applications.

Responsibilities

• Greet, assist and solicit individuals entering the office; process loans and verifications.
• Prepare reports, maintain records, and handle branch cash activities.
• Actively market branch products and services to customers.
• Perform all other duties as assigned by management.

Skills

Customer service

Communication

Cash handling

MS Windows

Excel

Word

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services is seeking a Loan Consultant I to deliver exceptional customer experience while providing personal loan solutions. The role centers on building a customer base through sales, loan extensions, and merchant referrals, with focus on meeting monthly goals and accurate processing.

You will be responsible for greeting customers, processing verifications and loan closings, and actively marketing branch products.