Loan Consultant I – Customer Care Specialist

Lendmark Financial Services LLC; Topeka (KS); Vor Ort; USD 32.000 - 48.000; Vollzeit

Zusammenfassung

Lendmark Financial Services LLC is seeking a Loan Consultant I in Topeka, KS to deliver a high-quality customer experience while offering personal loan solutions. You will grow a customer base through sales, loan extensions, and referrals, focusing on compliance and achieving monthly goals.

The role emphasizes accurate record-keeping, teamwork, and delivering results within lending guidelines. Join a branch-oriented, customer-facing team in a dynamic office environment.

Qualifikationen

• High School Diploma or GED from accredited institution
• 0-2 years consumer finance or related experience
• Cash handling, computer skills, customer service skills
• Ability to work with minimum supervision
• Excellent communication skills
• Proficient working knowledge of Microsoft Windows, Excel and Word Applications

Aufgaben

• Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained
• Process payments, distributions, make recommendations regarding loan approvals
• Approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers
• Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch
• Actively market all branch products and services to individuals
• Perform all other duties as assigned by management

Kenntnisse

Cash handling

Computer skills

Customer service

Communication skills

Microsoft Windows

Excel

Word

Bilingual: Spanish/English

Ausbildung

High School Diploma or GED

Associates or Bachelor's Degree

Jobbeschreibung

Lendmark Financial Services LLC is seeking a Loan Consultant I in Topeka, KS to deliver a high-quality customer experience while offering personal loan solutions. You will grow a customer base through sales, loan extensions, and referrals, focusing on compliance and achieving monthly goals.

The role emphasizes accurate record-keeping, teamwork, and delivering results within lending guidelines. Join a branch-oriented, customer-facing team in a dynamic office environment.