Loan Consultant: Customer Experience & Sales

Lendmark Financial Services LLC; Farmville (VA); On-site; USD 28,000 - 30,000; Full time

Job summary

Lendmark Financial Services in Farmville, VA is seeking a Loan Consultant I to deliver an exceptional customer experience while offering personal loan solutions. The role focuses on building a customer base through sales, loan extensions, and referrals.

You will greet customers, process verifications, loans within limits, handle payments, and maintain accurate records. Strong communication and cash handling skills, plus bilingual ability, are valued.

Qualifications

• High School Diploma or GED from accredited institution; 0–2 years consumer finance or related experience.
• Cash handling, computer skills and customer service experience required.
• Bilingual Spanish/English desirable.

Responsibilities

• Greet, assist and solicit customers entering the office or calling by phone.
• Process payments, verifications, loan approvals within limits, closings and account activity.
• Actively market branch products and services to individuals.
• Prepare reports, documentation and maintain records; manage cash drawer and deposits.

Skills

Customer service

Cash handling

Communication skills

Bilingual: Spanish/English

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services in Farmville, VA is seeking a Loan Consultant I to deliver an exceptional customer experience while offering personal loan solutions. The role focuses on building a customer base through sales, loan extensions, and referrals.

You will greet customers, process verifications, loans within limits, handle payments, and maintain accurate records. Strong communication and cash handling skills, plus bilingual ability, are valued.