Loan Closing Specialist

100KCrossing; Cincinnati (OH); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Hybrid work schedule (3 days in office

Medical, dental, and vision insurance

Long-term and short-term disability

403(b) retirement plan with company

Company-paid life insurance

Tuition reimbursement

Technology stipend

Generous paid time off

Job summary

MEMBERS ONLY in Cincinnati seeks a detail-driven Loan Closing Specialist to manage the closing of diverse loan portfolios, from predevelopment to permanent financing for affordable and market-rate housing and community development projects.

You will coordinate with borrowers, attorneys, and loan officers; maintain closing records; support loan servicing; and help ensure timely closings, accurate files, and strong partner relationships in a collaborative team culture.

Qualifications

• Associate or Bachelor's degree in Business Administration, Finance, or related field; paralegal cert is a plus.
• Minimum of 3 years of experience in loan closing, loan servicing/operations, banking, title/escrow, or real estate transactions.
• Experience with affordable housing, multifamily lending, or community development finance preferred.
• Familiarity with LIHTC, HTC, NMTC, and other publicly supported housing initiatives preferred.

Responsibilities

• Coordinate and facilitate loan closing across a varied portfolio including affordable and market rate housing and community development projects.
• Develop and maintain closing checklists; collect, prepare, and review required loan forms and due diligence.
• Serve as primary contact among loan officers, borrowers, attorneys, and third-party partners.
• Partner with legal counsel on loan document prep and post-closing items.
• Review loan documents to ensure terms and policy compliance.
• Enter, review, and maintain loan data and closing records.
• Provide updates on closing status to internal stakeholders.
• Support day-to-day loan servicing activities and processing.
• Assist with borrower reporting and project documentation collection.

Skills

Numbers

Problem-solving

Teamwork

Customer service

Communication

Project management

Attention to detail

CRM systems

MS Office

Interpersonal skills

Education

Associate or Bachelor's degree in Business/Finance

Paralegal certification (plus)

Tools

CRM systems

Job description

Career Opportunity: Loan Closing Specialist in Cincinnati, OH

Are you a detail-driven problem-solver who wants your work to translate directly into new homes, nonprofits, and thriving neighborhoods? As our Loan Closing & Servicing Specialist, you will sit at the center of the lending process, turning approved loans into closed deals and closed deals into well-managed, high-performing assets. You'll manage a dynamic portfolio spanning predevelopment, acquisition, construction, and permanent loans across affordable and market rate housing, community facilities, and other mission-critical community development projects. This is a role for someone who takes pride in precision, thrives on juggling multiple moving pieces, and wants to build real, lasting relationships with borrowers, attorneys, loan officers, and community partners while advancing economic and community development. We're looking for a candidate with creativity, diligence, enthusiasm, a growth mindset, and a genuine passion for making a meaningful, measurable community impact.

What You\'ll Do

Loan Closing

• Coordinate and facilitate the loan closing process across a varied portfolio including predevelopment, acquisition, construction, and permanent loans for affordable and market rate housing, mixed-use developments, nonprofits, and other community and economic development projects.
• Develop and maintain closing checklists; collect, prepare, and review required loan forms, documentation, and due diligence materials.
• Serve as the primary point of contact among loan officers, borrowers, attorneys/legal counsel, and third-party partners throughout the closing process.
• Partner with legal counsel on loan document preparation, review, and collection of post-closing items.
• Review loan documents to confirm accurate implementation of approved loan terms and compliance with CDF's Lending Policy.
• Confirm project details at loan closing to ensure accurate compliance reporting.
• Coordinate disbursement of closing funds and related third-party payments.
• Enter, review, and maintain loan data and closing records in lending systems.
• Provide regular updates on closing status and progress to internal stakeholders.

Loan Servicing & Portfolio Support

• Support day-to-day loan servicing activities and procedures.
• Assist loan officers, asset managers, and Finance in processing ongoing loan transactions.
• Support construction loan budget management and related disbursement processing.
• Assist with borrower reporting and project documentation collection.
• Maintain loan records and systems to reflect transactions, modifications, status changes, and repayments.
• Support other servicing needs and special projects as assigned.

How You\'ll Know You\'re Succeeding

• Loan closings are completed on time and meet department production goals.
• Loan documentation and files are accurate, complete, and well organized.
• You manage multiple priorities efficiently without sacrificing quality.
• Borrowers and internal partners report a high level of satisfaction with your responsiveness and service.
• You contribute to a collaborative, team-oriented culture.
• You model accountability, ownership, and follow-through.
• You build strong working relationships with colleagues and external partners.

What You Bring

Education & Experience

• Associate or Bachelor's degree in Business Administration, Finance, or a related field required; paralegal certification is a plus.
• Minimum of 3 years of experience in loan closing, loan servicing/operations, banking, title/escrow, or real estate transactions.
• Experience with affordable housing, multifamily lending, or community development finance strongly preferred.
• Familiarity with LIHTC, HTC, NMTC, and other publicly supported housing initiatives preferred.

Skills & Attributes

• Strong aptitude for numbers, problem-solving, and teamwork.
• Excellent customer service and communication skills.
• Ability to manage multiple projects and deadlines with strong attention to detail.
• Proficiency with loan servicing/CRM systems and Microsoft Office.
• Strong written, verbal, and interpersonal communication skills.

What We Offer

• Competitive pay: $55,000-$65,000, depending on experience and qualifications
• Hybrid schedule with three days in office and two days remote
• Generous paid time off
• Medical, dental, and vision insurance
• Long-term and short-term disability insurance
• 403(b) retirement plan with company contribution
• Company-paid life insurance
• Tuition reimbursement
• Technology stipend

About MEMBERS ONLY

MEMBERS ONLY is a 501(c)(3) nonprofit lending institution that fills a gap not covered by traditional lenders. CDF provides funding for real estate development in underserved markets in the Greater Cincinnati area, as well as facilities and equipment funding for nonprofit organizations throughout the region. CDF's mission is to provide innovative real estate financing for projects that strengthen low-income neighborhoods and improve lives. Our vision is to be at the forefront of redevelopment plans in Greater Cincinnati, helping low-income communities preserve historic buildings and create vibrant, inclusive neighborhoods.

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