Loan Center Specialist: Consumer Loans & Member Service

1st MidAmerica Credit Union; East Alton (IL); On-site; USD 39,000 - 42,000; Full time

Job summary

1st MidAmerica Credit Union in East Alton, Illinois is seeking a Consumer Loan Originator 1 to support online and telephone loan applications and process loans via DocuSign.

This role is available as full-time or part-time, with a schedule Monday–Friday and weekend hours as posted. The position offers a stable team environment, opportunities for growth, and a competitive salary and benefits.

Qualifications

• High school diploma or equivalent; internships available.
• Customer service experience is a plus.
• Strong communication skills and attention to detail.

Responsibilities

• Maintain online and telephone loan applications accurately.
• Contact applicants as needed for loan decisions.
• Provide excellent member service and resolve inquiries.
• Promote products and services to meet member needs.
• Ensure compliance with policies and regulations.

Skills

Customer service experience

Strong communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

1st MidAmerica Credit Union in East Alton, Illinois is seeking a Consumer Loan Originator 1 to support online and telephone loan applications and process loans via DocuSign.

This role is available as full-time or part-time, with a schedule Monday–Friday and weekend hours as posted. The position offers a stable team environment, opportunities for growth, and a competitive salary and benefits.