Loan Adjustment Assistant

First National Bank; Hermitage (Mercer County); On-site; USD 32,000 - 52,000; Full time

Job summary

First National Bank is seeking a Loan Adjustment Assistant in Retail Lending to support the collection department. The role handles administrative duties across repossession and foreclosure accounts, processes payments, and maintains notes and files with accuracy.

Responsibilities include monitoring foreclosures, inputting data, and coordinating with real estate and repossession agencies while ensuring compliance with laws and risk management practices.

Qualifications

• High School or GED required.
• 1 year of related experience.
• Excellent project management, communication and organizational skills.
• Customer service oriented with strong interpersonal abilities.
• Proficient in general office software and PC use.
• MS Word – basic, MS Excel – intermediate, MS PowerPoint – basic.
• Knowledge of repossession processes and procedures.

Responsibilities

• Monitors status of foreclosure properties or repossessions.
• Gathers and inputs required information in Access Data to generate letters.
• Processes repossession and charge off entries and Oreo sales proceeds.
• Addresses dealer reserve issues on repossession and sends deficit letters as required by law.
• Files estate claims and civil suits; follows up with judgments and satisfactions.
• Processes invoices related to foreclosure and repossession; scanning and Navigator notes.
• Communicates with real estate agencies and closing agents to prepare for sale of foreclosed properties.
• Communicates with repossession agencies to release vehicle when customer redeems.
• Keeps detailed notes in collection system and updates Navigator.
• Processes ACH payments on past due loans and balances daily.
• Performs other related duties as assigned.

Skills

Project management

Written & verbal communication

Organizational skills

Interpersonal skills

Customer service

PC software proficiency

MS Word basic

MS Excel intermediate

MS PowerPoint basic

Repossession knowledge

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location: One F.N.B. Boulevard. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title:

Loan Adjustment Assistant

Business Unit:

Retail Lending

Reports to:

Manager of Asset Recovery

Position Overview:

This position is primarily responsible for supporting the collection department. The incumbent will handle general administrative duties for both repossession and foreclosure accounts such as processing repossession titles for vehicles, performs various administrative duties, maintain and order office and building supplies.

Primary Responsibilities:

Monitors status of foreclosure properties or repossessions. Gathers and inputs all required information in a computer system in Access Data to generate various letters throughout the repossession process.

Accurately processes repossession and charge off entries as well as Oreo sales proceeds according to established policies and procedures. Addresses dealer reserve issues on repossession and sends deficit letters to customers as required by law.

Files estate claims and civil suits, follows up with judgments and satisfactions when necessary and noting the collection system with all pertinent notes.

Processes all invoices related to foreclosure and repossession. This includes sending for payment, scanning, addenda to Navigator and noting the collection system.

Communicates with real estate agencies as well as closing agents to prepare for the sale of foreclosed properties. Communicates with repossession agencies to release vehicle when customer redeems. Keeps detailed notes in collection system and makes appropriate changes to Navigator.

Processes ACH payments on past due loans and balances the transactions daily.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

1

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent project management skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Excellent customer service skills

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Knowledge of repossession processes and procedures.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.