Loan Acquisition & Solutions Advisor

OneMain Financial Group; Hot Springs (AR); Presencial; USD 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Descripción de la vacante

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing solutions and guide them through the loan process. The role emphasizes customer service, empathy, and achieving branch goals, with opportunities for professional growth and advancement across the company.

On-site position with standard business hours and occasional extended hours; bilingual Spanish skills are preferred to serve a diverse customer base.

Formación

• High School Diploma or GED is required.
• Sales or customer service experience is preferred.
• Bilingual in Spanish is preferred.

Responsabilidades

• Multitask and adapt to dynamic demands to provide timely, efficient service.
• Exceed customer expectations through empathy and encouragement, achieving branch goals.
• Develop new connections and maintain relationships with customers throughout the loan process.
• Manage loan lifecycle including collections activities while complying with applicable laws.
• Engage with customers and other teams through phone, email, chat, and in-house systems.
• Demonstrate a driven, goal-oriented attitude and commitment to achievement.
• Educate customers on optional insurance products and explain loan terms clearly.

Conocimientos

Customer service

Sales experience

Bilingual Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing solutions and guide them through the loan process. The role emphasizes customer service, empathy, and achieving branch goals, with opportunities for professional growth and advancement across the company.

On-site position with standard business hours and occasional extended hours; bilingual Spanish skills are preferred to serve a diverse customer base.