Loan Acquisition & Solutions Specialist

OneMain Financial Group; Mooresville (AL); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) matching up to 4%

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid sick leave as determined by local

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is hiring for an on-site role focused on guiding customers through the loan process from application to lifecycle management. You will engage customers across multiple channels and provide tailored solutions to meet individual needs.

The role emphasizes service excellence, compliance, and educating customers about optional products while supporting branch objectives. A high school diploma or GED is required, and bilingual Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask effectively and adapt to changing demands to deliver timely, efficient service.
• Exceed customer expectations through empathy and encouragement to achieve branch and individual goals.
• Develop and maintain connections with customers, offering tailored loan solutions across the lifecycle.

Skills

Customer service

Sales

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring for an on-site role focused on guiding customers through the loan process from application to lifecycle management. You will engage customers across multiple channels and provide tailored solutions to meet individual needs.

The role emphasizes service excellence, compliance, and educating customers about optional products while supporting branch objectives. A high school diploma or GED is required, and bilingual Spanish is a plus.