Loan Acquisition & Financing Advisor

Jobtome; Hershey (NE); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Descripción de la vacante

OneMain Financial is seeking a Loan Sales Specialist to help customers access financing for life's expenses. The role emphasizes responsive service, empathy, and meeting branch goals, with opportunities for advancement and competitive incentives.

Key duties include guiding customers through loan processes, maintaining compliance, and collaborating with multiple departments via phone, email, chat, and in-house systems.

Formación

• High School Diploma or GED.
• Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Conocimientos

Sales experience

Customer service experience

Bilingual Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial is seeking a Loan Sales Specialist to help customers access financing for life's expenses. The role emphasizes responsive service, empathy, and meeting branch goals, with opportunities for advancement and competitive incentives.

Key duties include guiding customers through loan processes, maintaining compliance, and collaborating with multiple departments via phone, email, chat, and in-house systems.