Loader & Order Fulfillment Specialist

Lowe's; Wadsworth (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Lowe's Loader role is based in the United States, focused on customer service and order fulfillment across Pro, Garden Center, and general departments. You will engage customers, assist with loading, staging, and ensuring accurate, safe handling of merchandise while maintaining store standards.

Training emphasizes power equipment use and safety protocols. Ideal candidates have basic computer and mobile device experience, with preference for small-scale loader tasks and a willingness to obtain

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service through the execution of Lowe's customer service policies, procedures, and programs.
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.
• Supports large order fulfillment while maintaining product quality and accuracy.
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot.
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe's program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed.
• Follows all Lowe's safety policies and procedures, including proper use of power equipment, spotters and safety devices
• Performs additional duties as assigned

Skills

Customer service

Retail tech

Licensure readiness

Education

High School Diploma or GED

Tools

Zebra device

POS terminals

CCTV system

Printers & copiers

Tablets & smartphones

Job description

Lowe's Loader role is based in the United States, focused on customer service and order fulfillment across Pro, Garden Center, and general departments. You will engage customers, assist with loading, staging, and ensuring accurate, safe handling of merchandise while maintaining store standards.

Training emphasizes power equipment use and safety protocols. Ideal candidates have basic computer and mobile device experience, with preference for small-scale loader tasks and a willingness to obtain