Load Planner

Hire Velocity; Winter Haven (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance

Paid time off

Job summary

Indian River Transport in Winter Haven, FL is seeking a Driver Manager/Load Planner to oversee daily trucking operations, optimize load planning, and monitor driver performance. The role requires coordinating loads, ensuring compliance with DOT regulations, and achieving high on-time service levels.

The position focuses on leadership, communication, and efficient dispatch to support customer satisfaction and operational efficiency.

Qualifications

• Experience: 1+ years of tanker dispatch experience preferred.
• Technical Skills: High level of accuracy entering and updating detailed information; AS400 knowledge preferred.
• Communication: Strong verbal and written communication skills.
• Organization: Detail-oriented with multitasking and problem-solving abilities.
• Software Proficiency: Familiarity with Microsoft Office and dispatch tracking systems.
• Leadership: Ability to manage and motivate drivers under pressure.

Responsibilities

• Serve as the primary contact for drivers, providing load assignments and updates.
• Coordinate daily load planning to optimize efficiency and on-time performance.
• Monitor driver compliance with HOS and performance metrics.
• Lead a designated fleet of regional drivers and maintain driver relations.
• Ensure a service level of on-time pickups and deliveries and update ETA/PTA.

Skills

Leadership

Communication

Organization

Technical Skills

Software Proficiency

Tools

AS400

Dispatch software

Microsoft Office

Job description

Job Title: Driver Manager / Load Planner

Department: Operations
Reports To: Terminal / Operations Manager
Location: Winter Haven, FL
Shift: Day Shift

Job Summary:

As a Driver Manager/Load Planner at Indian River Transport, you will play a crucial role in overseeing and optimizing daily trucking operations. This position requires a proactive leader who ensures efficient load planning, driver performance, and customer satisfaction while maintaining compliance with company policies and DOT regulations.

Essential Job Functions:

Driver Management & Communication

• Serve as the primary contact for drivers, providing load assignments, performance feedback, and company updates.
• Ensure drivers fully understand customer requirements and company expectations.
• Monitor and manage driver availability, compliance with Hours of Service (HOS), and performance metrics.
• Lead and retain a designated fleet of regional drivers, fostering strong relationships to enhance productivity.
• Conduct corrective actions when necessary.

Load Planning & Fleet Coordination

• Coordinate daily load assignments to optimize efficiency and on-time performance.
• Work closely with other departments to secure loads for the fleet and ensure smooth dispatch operations.
• Manage routing to minimize out-of-route miles and optimize fuel efficiency.
• Maintain real-time visibility of fleet movements using GPS and dispatch software.
• Perform A.M. and P.M. checks to update Estimated Time of Arrival (ETA) and Projected Time Available (PTA) for trucks.

Operational Oversight & Problem Solving

• Respond promptly to driver concerns, such as delays, breakdowns, or compliance issues.
• Collaborate with maintenance teams to ensure timely servicing of trucks.
• Monitor and enforce company policies, safety standards, and DOT regulations.
• Ensure a service level of 98% for on-time pickups and deliveries.
• Manage accuracy of information for assigned drivers.

Qualifications & Skills:

• Experience: 1+ years of tanker dispatch experience preferred.
• Technical Skills: High level of accuracy entering and updating detailed information. AS400 Innovative system knowledge preferred.
• Communication: Strong verbal and written communication skills.
• Organization: Detail-oriented with strong multitasking and problem-solving abilities.
• Software Proficiency: Familiarity with Microsoft Office and dispatch tracking systems.
• Leadership: Ability to manage and motivate drivers effectively under pressure.

Work Environment & Schedule:

• Full-time, daytime shift (10-hour shifts may apply).
• Office-based role with frequent phone and computer use.

Benefits:

• 401(k) with matching
• Health, dental, and vision insurance
• Life insurance
• Paid time off