Load-Out Operations Coordinator

Riverstone Logistics; Gonzales (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Riverstone Logistics RLX is seeking an Operations Coordinator to support day-to-day routing, dispatching and client delivery objectives at a designated profit center. The role emphasizes monitoring motor carrier performance, providing feedback, and assisting customer care with delivery issue resolution in a proactive, responsive manner.

office or warehouse-based, the position focuses on maximizing site performance, collaborating with location management, and ensuring compliance with client

Qualifications

• High School Diploma/GED or equivalent required.
• Strong people and operational management skills.
• Experience using Microsoft Office (Excel, Teams, etc.).
• Excellent verbal and written communication.
• Excellent interpersonal skills including conflict resolution.
• Ability to adapt to a fast-paced environment.

Responsibilities

• Coordinate day-to-day delivery operations and monitor loadout.
• Evaluate motor carrier needs and maintain client service standards.
• Provide operational support and assist with audits and improvements.
• Use routing software to monitor routes and performance.
• Communicate updates with other departments and clients.
• Schedule orders and confirm customer delivery time windows.

Skills

People management

Operational planning

Microsoft Excel

Team collaboration

Verbal communication

Written communication

Conflict resolution

Routing & scheduling

Delivery status tracking

Customer service

Education

High School Diploma or GED

Tools

Routing software

Client portal

Job description

Riverstone Logistics RLX is seeking an Operations Coordinator to support day-to-day routing, dispatching and client delivery objectives at a designated profit center. The role emphasizes monitoring motor carrier performance, providing feedback, and assisting customer care with delivery issue resolution in a proactive, responsive manner.

office or warehouse-based, the position focuses on maximizing site performance, collaborating with location management, and ensuring compliance with client