LO Assistant - Unlicensed

Fairway Independent Mortgage Corp.; Salt Lake City (UT); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Branch bonus program

Job summary

Fairway Home Mortgage in Salt Lake City is hiring an in-office role to support a high-performing mortgage team. You will prepare client communications, gather documentation for prequalification, and assist borrowers through the application process. Training is provided and a strong work ethic is valued.

Starting pay ranges from $20.00 – $30.00 per hour, with eligibility for a branch bonus program. Ideal candidates show reliability, organization, and a customer-service mindset to help clients

Qualifications

• Strong attention to detail and follow-through.
• Clear, professional written and verbal communication.
• Comfort with technology, email, and digital files.
• Ability to manage tasks and stay organized in a fast-moving environment.
• Positive attitude and coachability, with a desire to learn.

Responsibilities

• Prepare client-facing communication and help gather documentation for prequalification.
• Assist borrowers through the application process and coordinate next steps.
• Track loan-related items and keep files organized and on schedule.
• Maintain accurate notes, checklists, and follow-up tasks.
• Provide administrative and customer service support to ensure a great client experience.

Skills

Attention to detail

Organized

Customer service

Communication

Team player

Reliability

Coachability

Problem solving

Job description

Be part of a team that's committed to making a difference. We believe in our work and our customers.Position LocationRemote Typen/a - In Office OnlyOffice Location (if not fully remote):2150 South 1300 East Suite 150, Salt Lake City, Utah 84106Job Descriptiontart Your Long-Term Career With a High-Performing Mortgage Team!The Sharla Ellis Dream Team at Fairway Home Mortgage is looking for a positive, organized, and people-focused team player who wants to build a long-term career in the mortgage industry.1+ years mortgage experience preferred (LOA, mortgage assistant, transaction coordinator, or similar) — though we will train the right person who brings reliability, professionalism, and a strong work ethic. If you have a history of showing up, growing, and contributing, you may be exactly who we’re looking for.This role supports one of Utah’s top-producing teams and offers mentorship, on-the-job training, career pathways, and meaningful client impact every day.This is an in-office position at our Salt Lake City branch.What You’ll Do:(Training provided — experience helpful but not required)Prepare client-facing communication and help gather documentation for prequalificationAssist borrowers through the application process and help coordinate next stepsTrack loan-related items and ensure files stay organized and on scheduleMaintain accurate notes, checklists, and follow-up tasksSupport team operations during meetings, events, and high-volume periodsProvide administrative and customer service support to ensure an outstanding experienceWhat Helps You Succeed Here:(Don’t worry — we don’t expect you to already know the mortgage world. We’ll train you.)Strong attention to detail and follow-throughClear, professional written and verbal communicationComfort working with technology, email, and digital filesAbility to manage tasks and stay organized in a fast-moving environmentPositive attitude, coachability, and a desire to learnA work history that demonstrates commitment, reliability, and growthCustomer service, real estate, finance, or administrative experience is a bonus, not a requirementNMLS License is not required to apply — but will be a requirement for the role, Fairway will sponsor.Who Thrives on Our Team:You’ll fit right in if you’re the type of person who:Takes pride in doing great workEnjoys helping people through important milestonesLikes being part of a supportive, upbeat, high-performing teamWants a career — not just a jobA Team With Heart, Excellence, and MomentumIf you're ready to grow your skills, be valued, and make an impact every day — we’d love to meet you.Starting pay ranges from $20.00 – $30.00 per hour, plus eligibility for the branch bonus program. Individual rates are based on relevant experience and branch profitability.Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [e-mail] . We can answer any questions and keep you updated on future opportunities. .Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.