Loan Officer Assistant

Guild-Mortgage-Company-LLC; Frankfort (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

Guild Mortgage Company is seeking a detail-oriented Loan Officer Assistant to support a top mortgage team and deliver a five-star client experience from application through closing.

You will work with the branch manager and operations team in a fast-paced environment, coordinating documentation, answering inquiries, and ensuring accuracy. 3+ years of mortgage experience is preferred, with a focus on organization and client service.

Qualifications

• 3 years of mortgage experience is required.
• Preferred degree in banking or finance and a high school diploma or equivalent.
• NMLS license or training is preferred.

Responsibilities

• Serve as the primary contact between clients, branch manager, and loan originator; coordinate follow-up items.
• Prepare documentation for verifications and underwriting, including loan files and packages.
• Check loan package documents for accuracy and address discrepancies.
• Assist with administrative duties such as calls and appointments.
• Answer client and staff questions to ensure high customer satisfaction.

Skills

MS Office

CRM usage

MLS

DU

Proprietary mortgage software

Education

Banking/Finance degree preferred

HS diploma or equivalent required

NMLS license or training preferred

Tools

MS Office

CRM

Job description

About this position

The Sewell Team at Guild Mortgage is seeking a detail-oriented, motivated Loan Officer Assistant to help support one of the nation’s top1% mortgage teams. In this role, you’ll work directly with our producing branch manager and operations team to deliver a smooth, five-star client experience from application through closing. We move fast, communicate clearly, and hold a high bar. You should be proactive, organized, and genuinely enjoy helping clients and partners. If you’re looking for a place where your work matters, your growth is supported, and you can be part of a winning team, we’d love to meet you.

The Sewell Team at Guild Mortgage is seeking a detail-oriented, motivated Loan Officer Assistant to help support one of the nation’s top1% mortgage teams. In this role, you’ll work directly with our producing branch manager and operations team to deliver a smooth, five-star client experience from application through closing. We move fast, communicate clearly, and hold a high bar. You should be proactive, organized, and genuinely enjoy helping clients and partners. If you’re looking for a place where your work matters, your growth is supported, and you can be part of a winning team, we’d love to meet you.

Compensation:

$50,000 - $75,000 yearly

Responsibilities:

• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
• Assist with administrative duties such as making and screening calls, booking appointments, etc.
• Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction

Qualifications:

• Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
• Preferred degree in banking or finance, and a high school diploma or equivalent is required
• Although not required, having an NMLS license or training is preferred
• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.

• 3 years of mortgage experience is a requirement.

About Company

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.