LMS Operations & Learning Platforms Lead

interstate; Dallas (TX); On-site; USD 52,000 - 80,000; Full time

Job summary

Interstate Batteries seeks an LMS Administrator to own the LMS lifecycle, collaborate with vendors, and ensure effective training delivery. You will manage courseware, registrations, and reporting while delivering excellent learner support.

Based in Dallas, TX, this role supports the Learning & Development team with process documentation and ongoing improvements to LMS workflows, including AI-enabled capabilities and mobile access.

Qualifications

• Owns LMS management with day-to-day operations and updates.
• Uploads and updates courseware, curricula, training assignments, and rules within the LMS.
• Stays up-to-date on LMS updates, AI, mobile capabilities and related tech.
• Troubleshoots LMS questions and issues for internal and external customers with efficient solutions.
• Builds and uses LMS reporting capabilities and manages user profiles and access.
• Coordinates class registrations and completions and tracks scheduled sessions.
• Integrates third-party vendor materials into the LMS.
• Supports learners with exceptional customer service and maintains learner FAQ.

Responsibilities

• Owns LMS management and day-to-day operations.
• Maintains LMS platform with updates and testing.
• Uploads courseware and training materials into the LMS.
• Responds to LMS questions, providing efficient resolutions.
• Creates reports and manages user access in LMS.
• Coordinates class registrations and sessions.
• Integrates vendor materials and supports learners.
• Maintains training FAQ and LMS processes.

Skills

LMS management

Vendor relations

Reporting

Customer service

Problem solving

Job description

Interstate Batteries seeks an LMS Administrator to own the LMS lifecycle, collaborate with vendors, and ensure effective training delivery. You will manage courseware, registrations, and reporting while delivering excellent learner support.

Based in Dallas, TX, this role supports the Learning & Development team with process documentation and ongoing improvements to LMS workflows, including AI-enabled capabilities and mobile access.