LMS Administrator

Interstate All Battery Center; Town of Texas, Fort Worth (WI, TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Bonus opportunities

Professional development

Job summary

Interstate Batteries in Wisconsin is seeking an LMS Administrator to partner with LMS vendors, design and set-up day-to-day operations, and continuously update courseware, curricula, and rules within the LMS. You will stay current on industry updates and integrate AI, mobile devices, and other technologies to improve our learning platform.

You will troubleshoot questions for internal and external users, build and run custom LMS reports, manage the user pool and access, and coordinate

Qualifications

• Experience with LMS platforms and vendor management.
• Strong communication and customer service skills.
• Ability to manage multiple class registrations and logistics.
• Familiarity with reporting and data analysis in LMS.

Responsibilities

• Partners with LMS vendors on day-to-day operations, including system design, set-up, and ongoing process/system updates.
• Maintains and manages Interstate's LMS platform, including daily/weekly updates, evaluation, and testing.
• Uploads and updates courseware, curricula, training assignments, and rules within the LMS.
• Stays up-to-date on industry and LMS updates and capabilities, including AI and mobile integrations.
• Troubleshoots LMS questions and issues for internal and external customers, delivering efficient solutions.
• Builds and utilizes LMS reporting capabilities, including custom reports to support development initiatives.
• Manages the user pool, including profiles and access privileges.
• Coordinates class registrations and completions, maintaining an accurate view of scheduled sessions.
• Integrates third-party vendor materials into the LMS.
• Supports learners with exceptional customer service and FAQ maintenance.
• Vendor relationship: Maintain proactive win-win relationships with LMS provider and other vendors.
• Initiate regular conference calls to ensure clear communication.
• Create and improve LMS processes.
• Document and maintain processes for team continuity.
• Manage logistics for live classes (room reservations, setup, food, sign-in sheets).
• Oversee administrative tasks for the Learning and Development team, assisting partners and managers.

Skills

LMS administration

Vendor management

Customer service

Reporting & analytics

Training coordination

Process documentation

Event/class logistics

Cross-functional collaboration

Tools

LMS platform

Reporting tools

Conference/communication tools

Job description

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Job Description

• Partners with LMS vendors on day-to-day operations, including system design, set-up, and ongoing process/system updates
• Maintains and manages Interstate's LMS platform, including daily/weekly updates, evaluation, and testing
• Uploads and updates courseware, curricula, training assignments, and rules within the LMS
• Stays up-do-date on all industry and LMS updates and capabilities, including the integration of AI, mobile devices, and other technology
• Troubleshoots and resolves LMS questions and issues for internal and external customers, moving quickly to find efficient solutions to edge cases
• Builds and utilizes LMS reporting capabilities, including custom reports to support development initiatives
• Manages the user pool, including profiles and access privileges
• Coordinates class registrations and completions, maintaining an accurate view of scheduled sessions
• Integrates third-party vendor materials into the LMS
• Supports learners' use of the system, responding to issues with exceptional customer service
• Updates and maintains the learner FAQ
• Vendor Relationship: Maintain a proactive win-win relationship with our LMS provider and other 3rd-party vendors.
• Initiate regular conference calls as appropriate to ensure clear communication.
• LMS Processes: Create and improve upon our IBU processes.
• Thoroughly document & maintain all the processes so other team members can easily fill in during an absence.
• Classroom Logistics: Manage the logistics (room reservations and setup, food, sign-in sheet, name tents, materials printing) for all live classes.
• Oversees administrative tasks and processes for the Learning and Development team including: Supporting L&D Partners and Manager with workshop preparation and setup Managing the permissions and use of the training rooms at the Support Center Ordering materials from internal and external vendors Working with the mailroom to print materials and refresh supplies Maintaining and keeping the training closet organized Working with accounting, Interstate admins, and outside vendors for cost allocation and accurate/on-time billing Communicating with the building and facilities team for needs outside the L&D team facilities Helping the Manager with special projects that arise

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expresses prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Why Join Interstate Batteries?

• Your Health Comprehensive healthcare benefits, company supported wellness program, onsite fitness center***
• Your Career Wide range of professional development opportunities, training, resources and tools
• Your Money Competitive pay and bonus structure, saving and investment options that help you reach your financial goals and plan for your future ***benefits vary by office