LMS Operations & Analytics Specialist

Skill

Warren (MI)

On-site

USD 41,328 - 46,838

Full time

14 days+

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Job summary

Aquent Talent is seeking a highly analytical Learning Operations Specialist to join our team in Warren, MI. This temporary role focuses on system administration, data accuracy, and reporting to improve learner experiences and compliance.

You will manage the full course lifecycle, develop dashboards, and collaborate with HR, Legal, and business partners to align on priorities and timelines. Start date Aug 10, 2026, and compensation is $30-34 per hour.

Qualifications

Bachelor's degree in Instructional Design, Education, Business Administration, or a related field, or an associate degree with 5+ years of relevant experience.
3+ years of experience in learning operations, system administration, training data analysis, reporting, or a related field.
Experience supporting global learning operations, data analysis, project delivery, and learning measurement.
Proven experience with mandatory training initiatives, compliance tracking, audit readiness, and governance within a regulated environment.
Ability to build reports, dashboards, and analytics that support decision-making.
Advanced Microsoft Office skills, including Excel PivotTables, VLOOKUP, and file merging.

Responsibilities

Lead and enhance global learning operations to ensure system effectiveness, compliance, and business readiness.
Diagnose and resolve complex system issues related to learner access, training status, content, reporting, and data integrity.
Provide advanced Tier 2 support, managing support tickets, conducting root cause analysis, and ensuring timely resolutions.
Support mandatory training initiatives, including assignment management and reporting.
Collaborate with legal, HR, and business stakeholders to ensure learning programs adhere to compliance, governance, and documentation standards.
Act as a primary point of contact for stakeholders and learning partners, facilitating alignment on priorities, timelines, and issue resolution.
Conduct in-depth analysis of learner, training, and integration data to uncover trends, risks, root causes, and opportunities for improvement.
Design and maintain comprehensive dashboards, reports, and metrics to support compliance and strategic business decisions.
Ensure data integrity across all learner records, assignments, completions, learner groups, deficiency reports, and system integrations.
Contribute to the learning technology roadmap by identifying operational impacts, integration requirements, and process enhancements.
Coordinate the full course lifecycle, from setup and testing to launch, maintenance, and reporting, in collaboration with instructional designers, subject matter experts, vendors, and stakeholders.
Administer courses for designated business functions, encompassing creation, maintenance, reporting, and learner support.
Oversee document management, providing guidance on file storage, retention, and governance.
Develop and refine standard operating procedures, job aids, best practices, and governance processes for system administration and reporting.
Facilitate audit readiness through meticulous documentation review, evidence collection, and follow-up on training compliance and records.
Champion exceptional customer service, accountability, and cross-functional collaboration to support operational excellence.