Global LMS Operations & Data Strategist

The Mom Project; Warren (MI); Hybrid; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

The Mom Project, a partner in the automotive industry, seeks a contract LMS Administrator to lead learning operations and data strategy. You will optimize LMS processes, analytics, and governance while collaborating with HR, IT, and stakeholders globally to ensure accurate training records and compliance.

You will manage dashboards, reporting, and data integrations, while troubleshooting complex LMS issues and supporting CRT.

Qualifications

• 3+ years in learning operations, LMS administration, training data analysis, or related field.
• Experience supporting global LMS operations, data analysis, project delivery, and learning measurement.
• Experience with Corporate Required Training, compliance tracking, audit readiness, and governance in a regulated environment.
• Ability to build reports, dashboards, and analytics that support decision-making.
• Advanced Microsoft Office skills, including Excel PivotTables, VLOOKUP, and file merging.
• Experience managing complex projects involving learner, training, business, country, or group data integrations.

Responsibilities

• Lead and improve learning operations that support global LMS effectiveness, compliance, and business readiness.
• Troubleshoot and resolve complex LMS issues across learner access, training status, content, reporting, and data integrity.
• Manage support tickets and provide advanced Tier 2 support, including root cause analysis and timely resolution.
• Support Corporate Required Training (CRT), including assignments and reporting.
• Partner with Legal, HR, and business stakeholders to ensure learning programs meet compliance, governance, and documentation requirements.
• Serve as a key contact for stakeholders and learning partners to align priorities, timelines, and issue resolution.
• Analyze learner, training, and integration data to identify trends, risks, root causes, and improvement opportunities.
• Develop and maintain dashboards, reports, and metrics that support compliance and business decisions.
• Maintain data integrity across learner records, assignments, completions, learner groups, deficiency reports, and system integrations.
• Support the learning technology roadmap by identifying operational impacts, integration needs, and process improvements.
• Coordinate course setup, testing, launch, maintenance, and reporting with instructional designers, SMEs, vendors, and stakeholders.
• Support course administration for assigned business functions, including creation, maintenance, reporting, and learner support.
• Manage ILM documents and guide teams on file storage, retention, and governance.
• Create and improve standard work, job aids, best practices, and governance processes for LMS administration and reporting.
• Support audit readiness through documentation review, evidence collection, and follow-up on training compliance and records.
• Deliver strong customer service, accountability, and collaboration across global business functions in support of GBS service excellence.

Skills

LMS administration

Data analysis

Reporting dashboards

Cross-functional collaboration

Education

Bachelor’s in instructional design/education/business

Tools

Excel

PivotTables

VLOOKUP

Job description

The Mom Project, a partner in the automotive industry, seeks a contract LMS Administrator to lead learning operations and data strategy. You will optimize LMS processes, analytics, and governance while collaborating with HR, IT, and stakeholders globally to ensure accurate training records and compliance.

You will manage dashboards, reporting, and data integrations, while troubleshooting complex LMS issues and supporting CRT.