LMS & Learning Technologies Administrator

Kansas City Kansas Community College.; Kansas City (KS); On-site; USD 70,000 - 95,000; Full time

Job summary

Kansas City Kansas Community College seeks an LMS Administrator to manage the college's learning management system and related learning technologies. You will ensure reliable access for students, faculty and staff, support enrollment processes, monitor health, and coordinate with ERP and Registrar teams.

The role requires strong LMS administration skills, experience with databases and APIs, and a commitment to accessibility and security. Evening/weekend coverage may be required.

Qualifications

• Bachelor's degree in computer science, information systems, instructional technology, educational technology, or a closely related field.
• Three years of progressively responsible experience supporting or administering an enterprise learning management system.
• At least one year of hands-on LMS system administration experience, including configuration, enrollment processes, troubleshooting, testing, and user support.
• Demonstrated experience with relational databases or SQL, system integrations, student information systems, or identity/access processes.

Responsibilities

• Administer LMS configurations, roles, permissions, term structures, course shells, templates, and related settings.
• Monitor LMS availability, scheduled processes, integrations, storage, logs, and service health; investigate alerts and escalate incidents.
• Perform routine course creation, enrollment synchronization, data validation, and exception resolution in coordination with ERP, Online Services, Registrar, and other offices.
• Provide tier-two and tier-three technical support for faculty, students, and staff; document resolutions and maintain service-management records.
• Execute maintenance, patches, upgrades, configuration changes, and release testing using change-management procedures.
• Support LMS integrations, authentication, APIs, data feeds, and validation/reporting with ERP & Integrations, infrastructure, cybersecurity, and vendors.
• Maintain system documentation, runbooks, configuration inventories, recovery procedures, access records, and knowledge-base articles.
• Participate in continuity and disaster-recovery exercises and perform critical LMS functions during absences.
• Provide training for students, faculty, and staff on the LMS; develop accessible materials.
• Identify and remediate accessibility issues to owners.
• Apply security, privacy, records-management, data-governance, and least-privilege requirements.
• Maintain vendor training and stay current on LMS administration and instructional technology changes.
• Collaborate in college committees and multi-site initiatives to support online education.
• Provide evening or weekend support when needed.
• Perform other duties as assigned.

Skills

LMS administration

SQL / relational databases

APIs / REST APIs

PowerShell

HTML / CSS / JavaScript

Security / privacy / accessibility

Documentation / training

Customer service / teamwork

Education

Bachelor's degree in computer science or related field

Three years LMS experience

One year hands-on LMS administration

Tools

PowerShell

REST APIs

SQL Server

Oracle

MySQL

Windows or Linux servers

Job description

Kansas City Kansas Community College seeks an LMS Administrator to manage the college's learning management system and related learning technologies. You will ensure reliable access for students, faculty and staff, support enrollment processes, monitor health, and coordinate with ERP and Registrar teams.

The role requires strong LMS administration skills, experience with databases and APIs, and a commitment to accessibility and security. Evening/weekend coverage may be required.