Coordinator, Learning Management Systems Technician & Online Education Technology

St. Louis Community College; St. Louis (MO); On-site; USD 61,000 - 74,000; Full time

Job summary

St. Louis Community College is seeking a Coordinator, LMS Technician & OE Technology within the Office for Distance Learning. The role supports maintenance and day-to-day LMS processes, resolves escalated help requests, and troubleshoots for faculty and students across Online Education.

The position also manages department technologies, including purchasing, assessment, and evaluative processes, at Florissant Valley campus. US-based location; full-time, academic affairs.

Qualifications

• Bachelor’s degree required.
• Three to five years of experience supporting technology.
• Experience evaluating, assessing, researching, and purchasing learning technologies preferred.

Responsibilities

• Coordinate and triage support requests for the LMS and related software.
• Create and update documentation and tutorials for faculty and students.
• Provide expertise and support for LMS and department-hosted learning technologies.
• Serve as backup to Sr. App Solutions Analyst in their absence.
• Coordinate evaluation, assessment, and purchasing of Online Education hosted technologies.

Education

Bachelor's degree

Tools

Learning Management System (LMS)

Job description

Coordinator, Learning Management Systems Technician & Online Education Technology

Office for Distance Learning, St. Louis Community College | Florissant Valley campus | Full-Time, Academic Affairs | Job Number 26-00507

Salary: $67,569

Position Summary

STLCC’s Office of Distance Learning is hiring a Coordinator, LMS Technician & OE Technology. This position assists with the maintenance and day-to-day processes for the learning management system and instructional learning technologies, including the resolution of escalated help requests and troubleshooting for faculty, students, and the Online Education department. It also manages the department’s technologies, including purchasing, assessment, and evaluative processes.

Primary Duties

• Coordinate and triage support requests for the learning management system and supporting software from multiple requesting sources.
• Create and update documentation and tutorials to support faculty and students using instructional learning technologies.
• Provide expertise and support to members of the Online Education department for the learning management system and other department-hosted learning technologies.
• Serve as backup to the Sr. App Solutions Analyst in their absence.
• Coordinate the evaluation, assessment, and purchasing of Online Education hosted learning technologies.

Qualifications

• Bachelor’s degree.
• Three to five years of experience supporting technology.
• Experience with evaluating, assessing, researching, and purchasing learning technologies is preferred.

Working Conditions

Usual office working conditions. Physical requirements are negligible.