LMS & Digital Learning Operations Lead

ASHP; Bethesda (MD); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits

Hybrid work arrangement

Travel to ASHP conferences (1–3 times/

Job summary

ASHP is seeking a Manager, Digital Learning Operations to lead the online education ecosystem. You will blend operational leadership, technical expertise, and cross-functional collaboration to ensure efficient delivery of digital learning experiences.

In this hybrid role based near Bethesda, MD, you will work with internal teams, partners, and vendors, managing LMS integration, reporting, and site maintenance while advancing new learning technologies.

Qualifications

• Requires 5+ years of experience in learning technology or LMS administration.
• MySQL or other coding experience is a plus.
• Experience with AMS; Personify experience is a plus.
• Working knowledge of HTML is required; other coding languages are a plus.

Responsibilities

• Facilitate the execution of ASHP's online educational programming.
• Serve on LMS customer support team via email and phone.
• Build and run report requests using Personify and LMS databases.
• Provide monthly statistics on eLearning products by team and product line.
• Manage QA processes for eLearning initiatives.
• Oversee national meeting setup, session entries in the LMS and in Personify Transcripts.
• Maintain website pages and overall site structure.
• Advise on LMS-Personify integrations and new initiatives.
• Guide development of new technologies and content authoring systems.
• Carry out online course structuring in the LMS.

Skills

LMS administration

MySQL

HTML

Online content tooling

Cross-functional teamwork

Education

Bachelor's degree

Tools

Personify

Captivate

Articulate

Camtasia

Job description

ASHP is seeking a Manager, Digital Learning Operations to lead the online education ecosystem. You will blend operational leadership, technical expertise, and cross-functional collaboration to ensure efficient delivery of digital learning experiences.

In this hybrid role based near Bethesda, MD, you will work with internal teams, partners, and vendors, managing LMS integration, reporting, and site maintenance while advancing new learning technologies.