LMS Coordinator: Training Tech & User Support Lead

Chenega Corporation; Silverdale (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chenega MIOS is seeking an LMS Coordinator in Silverdale, WA to monitor and maintain the learning management system and provide first-line support to users. The role emphasizes ensuring accurate course data, user access, and timely communication of LMS information to staff.

Ideal candidates will have experience with military or government training environments, strong LMS knowledge, and the ability to troubleshoot issues while collaborating with training staff to improve learning outcomes.

Qualifications

• High school diploma or GED equivalent.
• An associate degree is preferred.
• Formal training in instructional methodology and adult learning gained from military training schools and/or college education; military experience and education may substitute for formal college education.
• 4+ years of experience related to Strategic Weapon System (SWS), Attack Weapon System (AWS), Navigation Electronics training, or similar military technical experience.
• DoD Secret clearance required.

Responsibilities

• Serves as a subject matter expert and advisor on LMS functionality and processes, as well as providing LMS support for the training staff and users
• Assist in troubleshooting all problems or changes
• Import, validate and provide accurate interpretation of courseware and data from the LMS
• Consistently working with the learning tools to ensure users are getting the learning tools they need to succeed. Must fully understand the software required for the instructional resources such as log-ins, course navigation, course creation, etc.
• Adding courses and documentation, communicating statuses to supervisory personnel in charge of the LMS
• Communicating course information to participants and functioning as point person for inquiries
• Reviewing existing training practices/plans and materials to determine effectiveness and recommend changes for improved results
• Support the LMS Helpdesk to assist learners with LMS access and functionality issues
• Other duties as assigned

Skills

LMS administration

Troubleshooting

Data interpretation

End-user support

Course creation

Education

High school diploma or GED

Associate degree preferred

Military training substitute for college

DoD Secret clearance

Job description

Chenega MIOS is seeking an LMS Coordinator in Silverdale, WA to monitor and maintain the learning management system and provide first-line support to users. The role emphasizes ensuring accurate course data, user access, and timely communication of LMS information to staff.

Ideal candidates will have experience with military or government training environments, strong LMS knowledge, and the ability to troubleshoot issues while collaborating with training staff to improve learning outcomes.