LMS & AI-Driven Learning Tech Specialist

Blue Line Search Group; New York (NY); Hybrid; USD 101,000 - 135,000; Full time

Benefits offered by this job

Stock RSUs

Employee stock purchase plan

Career development pathing

Product training

Mentor program

Inclusive workplace

Job summary

Datadog seeks a Learning Technology Specialist to join the People Technology team. You’ll manage the learning ecosystem, optimize LMS operations, and deliver technical solutions enabling employees and partners to scale growth.

You’ll provide Tier 2/3 support, coordinate incidents, participate in platform upgrades, and advance automation and AI in learning tech, while ensuring data quality and seamless integrations across HRIS and other systems.

Qualifications

• 3+ years of experience administering or supporting learning technology, HR technology, business systems, or a comparable SaaS platform.
• Docebo experience strongly preferred.
• Bachelor’s degree or equivalent practical experience in a related field.
• Familiarity with system integrations, APIs, data flows, authentication, and provisioning concepts such as SSO.
• Experience with digital-learning tools and standards like SCORM.

Responsibilities

• Provide Tier 2 and Tier 3 support for LMS issues, investigate root causes, coordinate resolutions, and document outcomes.
• Maintain vendor issue logs and coordinate incidents across multiple stakeholders.
• Participate in platform upgrades, testing, and documentation creation (release notes, knowledge resources).
• Contribute to adoption of automation and AI capabilities within learning tech ecosystem.
• Support LMS administration, configurations, permissions, enrollments, content, reporting, and data quality.
• Coordinate reviews of learning tech stack and integrations with HRIS, identity management, content providers, and other tools.

Skills

LMS administration

Problem solving

Platform integrations

Documentation

Automation concepts

Education

Bachelor’s degree in business management

Bachelor’s degree in information systems

Bachelor’s degree in computer science

Tools

Docebo

Articulate 360

Job description

Datadog seeks a Learning Technology Specialist to join the People Technology team. You’ll manage the learning ecosystem, optimize LMS operations, and deliver technical solutions enabling employees and partners to scale growth.

You’ll provide Tier 2/3 support, coordinate incidents, participate in platform upgrades, and advance automation and AI in learning tech, while ensuring data quality and seamless integrations across HRIS and other systems.