LMS Administrator for Energy Training Programs

Research Foundation of The City University of New York; New York (NY); Presencial; USD 55 000 - 65 000; Tempo integral

Resumo da oferta

RFCUNY's Office of Innovative Learning Solutions seeks an experienced Learning Management System (LMS) Administrator to join the energy training team. You will manage Blackboard LMS and Genius SIS, maintain course templates, and support program participants throughout the training cycle.

You will collaborate with program managers to design, develop, and deliver learning content for the DCAS Division of Energy Management, ensuring data integrity, timely reporting, and excellent customer service

Qualificações

• Bachelor’s degree in Instructional Technology or related field preferred.
• 3+ years of experience managing an LMS or similar platform.
• 3 years full-time program administration support in higher education or professional learning environment.
• Experience with LMS or SIS data for marketing and improvement.
• Strong organizational, written and oral communication skills.
• Experience with Blackboard and/or Genius; Articulate 360 preferred.

Responsabilidades

• Generate a digital course catalog based on the training calendar.
• Manage the LMS and SIS data, ensure data integrity and provide support.
• Support weekly registration reports and course approvals.
• Oversee student registration via SIS including emails and enrollments.
• Maintain course content, syllabi, handouts, and SCORM packages.
• Collaborate with program managers to post content and improve learner experience.
• Provide FAQs and customer support to learners.
• Track learner completions and report on requirements.

Conhecimentos

LMS administration

Customer service

Communication skills

Attention to detail

Organizational skills

Independent work

Team collaboration

Formação académica

Bachelor’s degree in Instructional Technology

High School diploma with 3+ years experience

Ferramentas

Blackboard

Genius LMS

Articulate 360

Microsoft Office

Descrição da oferta de emprego

RFCUNY's Office of Innovative Learning Solutions seeks an experienced Learning Management System (LMS) Administrator to join the energy training team. You will manage Blackboard LMS and Genius SIS, maintain course templates, and support program participants throughout the training cycle.

You will collaborate with program managers to design, develop, and deliver learning content for the DCAS Division of Energy Management, ensuring data integrity, timely reporting, and excellent customer service