LMS Administrator | Army Training & Academic Ops

TECHNOLOGY & INNOVATION; Fort Bliss (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Pending Contract Award

Relocation Assistance

Sign-on Bonus

Travel Required

RFI/RFP

Job summary

Technology Automation & Management (TeAM), Inc. is seeking an LMS Administrator to support USANCOA and SMC at Fort Bliss. You will handle day-to-day LMS administration and provide Tier I–II help desk support to ensure uninterrupted online learning.

Work with instructors and course managers to manage accounts, course shells, enrollments, and SCORM/xAPI content, while maintaining SOPs and knowledge bases for efficient operations.

Qualifications

• Experience administering a Learning Management System (LMS) with user and course management.
• Familiarity with SCORM/xAPI content and LMS content testing.
• Experience providing user support in IT/training environments, including ticketing.
• Ability to document issues, solutions, and configurations clearly.

Responsibilities

• Perform daily LMS administration and Tier I/II support to keep courses functional.
• Create/manage user accounts, courses, enrollments, and permissions per workflows.
• Triage tickets, track issues, and escalate to LMS Lead when needed.
• Configure LMS tools (gradebook, forums, assessments) for academic workflows.
• Upload and validate SCORM/xAPI content and coordinate corrections.
• Maintain records of settings, configurations, and content versions.

Skills

LMS administration

SCORM/xAPI

End-user support

Ticketing/documentation

Education

Associate’s degree in Information Systems or related field

Bachelor’s degree preferred

Tools

Blackboard

Moodle

Canvas

ATIS Educate

Job description

Technology Automation & Management (TeAM), Inc. is seeking an LMS Administrator to support USANCOA and SMC at Fort Bliss. You will handle day-to-day LMS administration and provide Tier I–II help desk support to ensure uninterrupted online learning.

Work with instructors and course managers to manage accounts, course shells, enrollments, and SCORM/xAPI content, while maintaining SOPs and knowledge bases for efficient operations.