LMS Administrator — Federal Contract Support & Training

OESC (Oneida ESC Group); Fort Bliss (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

15 Days of Paid Time Off

11 Paid Holidays

401(k) Retirement Plan with Company-MI

Medical, Dental, and Eye Insurance

Employee Referral Program

Tuition Reimbursement

Employee Assistance Program (EAP)

Wellness Program

Voluntary Medical Benefits

Job summary

Oneida ESC Group is seeking an LMS Administrator to manage user accounts, enrollments, and course shells within the LMS, while delivering Tier I–II support to students, instructors, and staff. The role includes troubleshooting content, access, gradebook, and exam issues, plus assisting with content uploads and LMS migrations.

The position requires familiarity with SCORM/xAPI standards, strong Microsoft Office skills, and the ability to obtain Fort Bliss installation access and Army training.

Qualifications

• Experience administering or supporting a Learning Management System.
• Familiarity with SCORM/xAPI content standards.
• Experience supporting user accounts, enrollments, permissions, and course management activities.
• Ability to troubleshoot routine LMS issues and elevate complex problems.
• Proficiency with Microsoft Office applications.
• Strong customer service and communication skills.
• Ability to obtain Fort Bliss installation access and Army training.

Responsibilities

• Manage user accounts, enrollments, permissions, and course shell setup within the LMS.
• Provide Tier I and Tier II LMS support to students, instructors, and academic staff.
• Support troubleshooting of content, access, gradebook, enrollment, and exam-related issues.
• Assist with content uploads, validation, testing, and publishing activities.
• Support SCORM/xAPI package implementation and troubleshooting.
• Perform routine system testing and compatibility validation activities.
• Support class creation, roster maintenance, and student record updates.
• Assist with academic reporting, data cleanup, validation, and reconciliation efforts.
• Document support actions, recurring issues, and resolutions.
• Support onboarding, training, and knowledge-transfer activities for Government personnel.
• Assist during LMS migrations, outages, upgrades, and surge support requirements.

Skills

LMS administration

SCORM/xAPI

Course management

Troubleshooting

Microsoft Office

Customer service

Fort Bliss access

Tools

Blackboard

ATIS Educate

Moodle

Canvas

Job description

Oneida ESC Group is seeking an LMS Administrator to manage user accounts, enrollments, and course shells within the LMS, while delivering Tier I–II support to students, instructors, and staff. The role includes troubleshooting content, access, gradebook, and exam issues, plus assisting with content uploads and LMS migrations.

The position requires familiarity with SCORM/xAPI standards, strong Microsoft Office skills, and the ability to obtain Fort Bliss installation access and Army training.