LMS Admin & Learning Experience Designer

Civista Bancshares, Inc.; Oregon; Hybrid; USD 70,000 - 90,000; Full time

Job summary

Civista Bank is seeking a Learning & Development Content Developer to steward Civista University (LMS) and craft engaging learning experiences. You’ll align training with business priorities, manage content, and partner with leaders, SMEs, and vendors to drive performance and a culture of continuous growth.

In this role, you will administer Litmos, design digital learning with Articulate Rise, and collaborate across teams to enhance learner outcomes while ensuring brand alignment and data

Qualifications

• Bachelor's degree in business, organizational development, instructional design, human resources, information technology, or related field preferred; equivalent experience will be considered.
• Two to five years of experience in Learning & Development, training, instructional design, or related field.
• Hands-on experience administering an LMS; Litmos experience preferred.
• Experience with e-learning development tools, such as Articulate Rise or similar platform.
• Strong understanding of instructional design and adult learning principles.
• Proficiency in Microsoft 365 and learning technologies.
• Strong organizational, analytical, project-management, and problem-solving skills.
• Excellent written and verbal communication and stakeholder-engagement skills.
• High attention to detail and commitment to delivering a positive learner experience.

Responsibilities

• Serve as the primary administrator for the Litmos LMS, Civista University.
• Manage users, roles, permissions, system configuration, course assignments, learning paths, and curricula.
• Maintain system organization, data integrity, reporting accuracy, and completion records.
• Upload and manage SCORM content, e-learning modules, videos, and other multimedia learning assets.
• Administer evaluations, assessments, and completion tracking.
• Provide end-user support, troubleshoot technical issues, and manage the Civista University mailbox and learner inquiries.
• Generate and distribute reports to support quarterly business needs, audits, compliance, HR, and stakeholders.
• Monitor engagement and usage metrics and recommend improvements to the learner experience.
• Stay current on LMS updates and enhancements and recommend new features or capabilities.
• Partner with the LMS vendor and participate in regular system review meetings.
• Collaborate with business partners to develop and deliver LMS-related solutions.
• Design and develop interactive learning experiences using adult learning and instructional design principles.
• Translate business needs into clear learning objectives, structured programs, and practical training solutions.
• Build digital learning experiences using tools such as Articulate Rise, LMS modules, job aids, microlearning, videos, quizzes.
• Partner with subject matter experts to develop accurate, relevant content.
• Create multimedia content, including video clips and microlearning modules.
• Develop reinforcement strategies that support knowledge retention and application.
• Continuously improve content based on feedback and data.

Skills

LMS administration

Instructional design

Articulate Rise

Microsoft 365

Project management

Stakeholder engagement

Written & verbal communication

Education

Bachelor's degree (or equivalent experience)

Tools

Litmos

Job description

Civista Bank is seeking a Learning & Development Content Developer to steward Civista University (LMS) and craft engaging learning experiences. You’ll align training with business priorities, manage content, and partner with leaders, SMEs, and vendors to drive performance and a culture of continuous growth.

In this role, you will administer Litmos, design digital learning with Articulate Rise, and collaborate across teams to enhance learner outcomes while ensuring brand alignment and data