LiveCommerce Fulfillment & Break Operations Lead

Socket.dev

New York (NY)

On-site

USD 180,000 - 230,000

Full time

6 days ago
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Job summary

VeeFriends is seeking a highly organized Senior Manager, LiveCommerce Logistics & Breaking Operations to own the operational engine behind our LiveCommerce business in New York. You will oversee on-site inventory, card sorting, order processing, staffing, workflows, and quality control for LiveCommerce and breaking operations.

You will lead the Fulfillment & Inventory Associates, build labor models, establish KPIs, and partner with Technology to optimize WMS/Shopify integrations for LiveCommerce

Qualifications

  • 5+ years in fulfillment, warehouse, or LiveCommerce operations with high-volume physical goods.
  • Experience managing fulfillment, warehouse, or inventory teams (2+ years).
  • Strong ability to design processes, analyze performance, and coach on the floor.

Responsibilities

  • Own end-to-end LiveCommerce and breaking operations from inbound inventory to packing and shipment handoff.
  • Build and improve workflows to support near-24/7 LiveCommerce, aligning capacity with hours and GMV growth.
  • Lead on-site LiveCommerce inventory, card sorting, packing, and order attribution with strong controls for high-value items.
  • Manage on-site inventory environment, including cycle counts, custody, and accurate receipt/put-away.
  • Develop labor models and staffing plans to meet live show schedules and demand spikes.
  • Establish and monitor KPIs such as order accuracy, inventory accuracy, units per hour, and shipping SLA.

Skills

Fulfillment operations
People management
Operations analytics
Labor planning

Tools

WMS
Shopify
OMS/IMS

Job description

VeeFriends is seeking a highly organized Senior Manager, LiveCommerce Logistics & Breaking Operations to own the operational engine behind our LiveCommerce business in New York. You will oversee on-site inventory, card sorting, order processing, staffing, workflows, and quality control for LiveCommerce and breaking operations.

You will lead the Fulfillment & Inventory Associates, build labor models, establish KPIs, and partner with Technology to optimize WMS/Shopify integrations for LiveCommerce

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