LiveBlock Data Entry Clerk – Auction Support

carvana; Tracy (CA); Sur place; USD 78 000 - 84 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

Résumé du poste

ADESA, a Carvana-owned company, is seeking a block clerk to enter sale information for in-lane and online LiveBlock transactions. You will ensure accurate data transfer into the system, document corrections, and maintain effective communication with the auctioneer and dealer representatives.

The role requires attentiveness, a customer-service mindset, and the ability to work in a fast-paced environment while following company policies and state/federal laws.

Qualifications

• High School Diploma or GED preferred.
• One year of clerical experience with basic computer skills and date entry.
• Must be 18 years of age and have a valid driver's license that meets the requirements.
• Able to safely drive a variety of make/model/sizes of vehicles.
• Proficiency with computer systems and applications.

Responsabilités

• Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.
• Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
• Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.
• Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announces as requested.
• Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids.
• Ensure accurate recording of the sale price and bidder numbers are entered.
• Document any corrections on the appropriate form when an error is made and turn into Manager.
• Maintain a good flow of communication with the auctioneer and dealer representative.
• Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures.
• Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety. Advise Facilities of all breakdown and maintenance needs immediately.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents to the Manager.
• Any other duties assigned by the designated manager

Connaissances

Team player

Customer service

Safety focus

Multitasking

Fast-paced environment

Verbal and written communication

Formation

High School Diploma or GED

1 year of clerical experience

18+ with valid driver’s license

Ability to safely drive various vehicles

Computer systems proficiency

Description du poste

ADESA, a Carvana-owned company, is seeking a block clerk to enter sale information for in-lane and online LiveBlock transactions. You will ensure accurate data transfer into the system, document corrections, and maintain effective communication with the auctioneer and dealer representatives.

The role requires attentiveness, a customer-service mindset, and the ability to work in a fast-paced environment while following company policies and state/federal laws.