Live Operations Specialist

truckingpeople; Austin (TX); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Subsidized healthcare through HireArt

Pre-tax commuter benefits

Flexible Spending Account (FSA)

Disability and life insurance

Job summary

truckingpeople is seeking a Live Operations Specialist to support autonomous vehicle operations in Austin, TX. This on-site role involves monitoring live vehicle activity from the Operations Office, providing real-time support, and ensuring safe and efficient trips for self-driving vehicles.

The position is full-time with a 6-month contract term and potential extension, requiring rotating shifts including weekends.

Qualifications

• Experience in technical support, operations, dispatch, logistics, or IT.
• Strong decision-making skills in high‑pressure situations.
• Excellent attention to detail with strong documentation discipline.
• Basic understanding of autonomous vehicle systems or strong interest in learning them.

Responsibilities

• Monitor multiple autonomous vehicles in real time using camera feeds and the Remote Command (RC) interface.
• Proactively intervene to ensure safety and regulatory compliance when required.
• Document all interventions, observations, and incidents using Notion and Google Sheets.
• Conduct post-trip analyses and flag operational anomalies.
• Participate in Root Cause Analysis (RCA) sessions to improve safety and performance.
• Track and report operational metrics and insights to team leads.
• Deliver clear handoffs and communication across shifts.

Skills

Decision making

Attention to detail

Technical support

Communication

Tools

Notion

Google Sheets

Remote Command (RC) interface

Job description

Live Operations Specialist– Autonomous Vehicle Operations
Location: Austin, TX (On-Site)
Pay: $24.00 – $28.00 per hour
Schedule: Rotating shifts, including weekends

• 1st Shift: 6:00 AM – 2:00 PM

• 2nd Shift: 2:30 PM – 11:00 PM
  Type: Full-Time | 6-Month Contract (Potential Extension)

About the Role

Join the future of mobility as a Live Operations Specialist supporting autonomous vehicle operations in Austin, TX. You’ll monitor live vehicle activity from the Operations Office in Austin TX, provide real-time support, and help ensure safe and efficient trips for self-driving vehicles.

This is an on-site, hands-on role ideal for detail-oriented professionals who excel under pressure and have a passion for emerging transportation technology.

Key Responsibilities

• Monitor multiple autonomous vehicles in real time using camera feeds and the Remote Command (RC) interface.
• Proactively intervene to ensure safety and regulatory compliance when required.
• Document all interventions, observations, and incidents using Notion and Google Sheets.
• Conduct post-trip analyses and flag operational anomalies.
• Participate in Root Cause Analysis (RCA) sessions to improve safety and performance.
• Track and report operational metrics and insights to team leads.
• Deliver clear handoffs and communication across shifts.

Requirements

• Experience in technical support, operations, dispatch, logistics, or IT.
• Strong decision-making skills in high‑pressure situations.
• Excellent attention to detail with strong documentation discipline.
• Basic understanding of autonomous vehicle systems or strong interest in learning them.

Preferred Qualifications

• Experience with geolocation tools or Remote Command interfaces.
• Familiarity with autonomous perception and planning systems.
• Experience analyzing logs or working with event data.

Work Environment & Schedule

• On-site role at our Austin Remote Operations Center.
• Rotating schedule with required flexibility for morning and evening shifts, including weekends.

Benefits

• Subsidized healthcare through HireArt.
• Pre-tax commuter benefits.
• Flexible Spending Account (FSA) for healthcare costs.
• Company-paid short-term and long-term disability and life insurance.