Live-In Senior Assistant Director, Residential Life Ops

NU USA Northeastern University; Boston (MA); On-site; USD 68,000 - 96,000; Full time

Benefits offered by this job

On-campus housing

Benefits package

Job summary

Northeastern University in Boston is seeking a Senior Assistant Director of Residential Life to lead a team in Operations & Facilities. The role supervises Residence Directors and staff, oversees move-in/out processes, budgets, and key management, while ensuring student learning and a welcoming community.

The position requires a Master’s degree with 3–5 years in residential life or higher education, strong communication, crisis management, and the ability to coordinate large-scale housing

Qualifications

• Master’s degree required with progressive leadership experience.
• 3–5 years of professional work experience in residential life or higher education.
• Experience supervising staff and overseeing student employees.
• Proven crisis management and emergency response experience.
• Excellent interpersonal communication and conflict-resolution skills.

Responsibilities

• Supervise five to seven full-time Residence Directors and Operations Coordinators.
• Indirect supervision of 50 to 60 student Resident Assistants.
• Coordinate day-to-day operations of Residential Life and campus facilities.
• Manage staff housing, offices, key management and storage.
• Liaise with Facilities and campus partners on maintenance and large-scale projects.
• Lead community development within assigned residential buildings.
• Provide 24/7 on-call emergency response for the residence community.
• Participate in on-call rotation and support peak periods.

Skills

Staff supervision

Crisis management

Student development

Communication skills

Conflict resolution

Education

Master’s degree

Master’s in higher education administration

Job description

Northeastern University in Boston is seeking a Senior Assistant Director of Residential Life to lead a team in Operations & Facilities. The role supervises Residence Directors and staff, oversees move-in/out processes, budgets, and key management, while ensuring student learning and a welcoming community.

The position requires a Master’s degree with 3–5 years in residential life or higher education, strong communication, crisis management, and the ability to coordinate large-scale housing