Live Goods Quality & Claims Lead

The Plant Company; Stuarts Draft (VA); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

The Plant Company is seeking a Live Goods Quality & Claims Coordinator to lead our inspection team and help ensure incoming plants meet our quality standards. Reporting to the Director of R&D, you will combine hands-on plant inspections with team coordination, accurate documentation, and vendor follow-up.

You will document findings using PlantScout and other company systems, prepare and submit quality claims, and track each claim through resolution while supporting healthy plant production and

Qualifications

• Knowledge of horticultural practices, greenhouse operations, and plant propagation.
• Ability to assess plant quality and recognize signs of pests, disease, and damage.
• Strong attention to detail during inspections and data entry.

Responsabilités

• Lead the inspection team and coordinate daily priorities for plant quality checks.
• Evaluate quality, size, condition, and identify pests, diseases, or damage.
• Document findings with clear descriptions, photos, and shipment details.
• Prepare and submit quality claims and track resolution with vendors.
• Coordinate with R&D, Growing, Operations, and Availability to prevent unsuitable material from production.

Connaissances

Horticultural practices

Plant quality assessment

Data entry

MS Office (Word/Excel/Outlook)

Formation

High school diploma

Bachelor’s degree preferred

Outils

PlantScout

Description du poste

The Plant Company is seeking a Live Goods Quality & Claims Coordinator to lead our inspection team and help ensure incoming plants meet our quality standards. Reporting to the Director of R&D, you will combine hands-on plant inspections with team coordination, accurate documentation, and vendor follow-up.

You will document findings using PlantScout and other company systems, prepare and submit quality claims, and track each claim through resolution while supporting healthy plant production and