Live Goods Associate: Garden & Home Décor Specialist

Stein Garden Centers, Inc.; Mequon (WI); On-site; USD 18,000 - 21,000; Full time

Job summary

Stein Garden Centers, Inc. in Mequon, WI is seeking an Associate- Live Goods to provide an exceptional customer experience by building relationships and assisting customers with horticulture and décor selections.

You will support the team in sales, product knowledge, and daily store operations. This role involves merchandising, maintaining displays, operating the POS, and collaborating across departments to ensure attractive, well-stocked departments in all weather conditions.

Qualifications

• Must have good written and verbal communication skills along with exceptional customer service skills.
• Ability to multitask, prioritize, and work independently or within a team environment.
• Great organizational and problem-solving skills.
• Passion for horticulture, yard/home décor, and seasonal merchandise.

Responsibilities

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and educate customers and assist them in choosing the right selections.
• Assist the management team in the implementation of merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company’s direction.
• Ability to be cross trained across multiple departments.
• Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers.
• Conceptualize ideas for floral decorations and home décor displays.
• Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy as directed by the management team.
• Participate in learning and development activities such as meetings, product knowledge meetings, and 1-on-1 interactions.

Skills

Customer service

Communication skills

Multitasking

Team player

Organizational skills

Job description

Stein Garden Centers, Inc. in Mequon, WI is seeking an Associate- Live Goods to provide an exceptional customer experience by building relationships and assisting customers with horticulture and décor selections.

You will support the team in sales, product knowledge, and daily store operations. This role involves merchandising, maintaining displays, operating the POS, and collaborating across departments to ensure attractive, well-stocked departments in all weather conditions.