Live Event Usher & Guest Experience Pro

Live Nation International

West Palm Beach, Northern (FL, KY)

Hybrid

USD 17,000 - 25,000

Part time

14 days+

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Job summary

Live Nation Entertainment is seeking an Usher/Greeter/Ticket Taker at iThink Financial Amphitheatre in West Palm Beach, FL. You will greet guests, scan tickets, help locate seats, and assist with accessibility needs while keeping the venue safe and presentable.

Join a team dedicated to service excellence and environmental care, with opportunities to engage guests before, during, and after shows.

Qualifications

High School Diploma or equivalent preferred.
At least 1+ year in a guest service role preferred.
Excellent verbal, written and interpersonal communication skills.
Acute sense of judgment, tact and diplomacy.
Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+.

Responsibilities

Greet guests, scan tickets, answer questions, and help locate seats.
Maintain venue safety, cleanliness, and presentation for guests.
Resolve guest complaints or problems promptly.
Examine tickets/passes for entry to seat levels.
Assist guests with special needs and seating accommodations.
Support recycling and sustainability efforts during the show.
Direct guests to exits and provide emergency instructions if needed.
Assist in verifying staff credentials for restricted areas.
Help close the venue with team after the show (collect recyclables, store equipment).
Provide directions inside or outside the venue as needed.