Live Event AV Technician I - Production & Stage Tech

United Center; Chicago (IL); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Gym access

Catered meals

Free parking

Job summary

United Center is seeking a motivated Technical Productions Technician I to support live events across sports, entertainment, and community programming. You will set up, operate, and troubleshoot AV systems, ensuring flawless execution from load-in to post‑event wrap-up.

The role requires hands-on experience with AV gear, strong problem-solving, and a customer‑first mindset. Flexibility for evenings and weekends is essential to meet event schedules and guest experiences.

Qualifications

• Certificate from a technical school or 6–8 months of hands-on AV experience.
• Working knowledge of AV systems and live production.
• Strong troubleshooting, communication, and customer service skills.
• Ability to collaborate across teams and communicate with clients and stakeholders at all levels.
• Flexibility to work evenings, weekends, and non-traditional hours as events require.
• Experience reviewing vendor services or coordinating logistics is a plus.
• Eagerness to grow professionally through training and learning emerging technologies.
• Ability to take on both technical and light supervisory responsibilities when needed.

Responsibilities

• Set up, operate, and strike audio, video, and lighting equipment for live events
• Troubleshoot equipment issues and perform minor repairs to ensure smooth show execution
• Manage production kits, track AV schedules, and coordinate setup logistics
• Handle cable terminations and maintain clean, organized workspaces
• Coordinate warranty repairs and RMA shipments, and test gear upon return
• Stay current on industry trends, new technologies, and production best practices
• Build and maintain strong client relationships with a customer‑first mindset
• Support "Day of Game" responsibilities and other show-day tasks as needed
• Jump in wherever needed to support the team and ensure a flawless event experience

Skills

AV systems knowledge

Troubleshooting

Customer service

Communication

Collaboration

Evenings & weekends

Vendor coordination

Growth mindset

Light supervisory duties

Education

Technical school certificate

6–8 months AV experience

Tools

AV equipment

Job description

United Center is seeking a motivated Technical Productions Technician I to support live events across sports, entertainment, and community programming. You will set up, operate, and troubleshoot AV systems, ensuring flawless execution from load-in to post‑event wrap-up.

The role requires hands-on experience with AV gear, strong problem-solving, and a customer‑first mindset. Flexibility for evenings and weekends is essential to meet event schedules and guest experiences.