Live Chat Assistant

Remote App Global; United States; Remote; USD 40,000 - 57,000; Full time

Job summary

Remote App Global is seeking a Live Chat Assistant to provide immediate support to website visitors on Wix-based platforms, delivering friendly, efficient solutions. This remote role can be done from anywhere in the United States, provided you have reliable internet and strong self-direction.

You will respond to inquiries via live chat and social channels, assist current customers and address questions from prospective buyers, with a flexible contract length and a rate of $35 hourly.

Qualifications

• Access to a device capable of connecting to chat platforms and social media.
• Self-direction and the ability to work autonomously.
• Strong attention to detail and ability to follow guidelines and workflows.
• Minimum 10+ hours weekly availability.
• Stable internet connection is non-negotiable.

Responsibilities

• Respond to incoming inquiries through live chat platforms on business websites and across social media channels.
• Address support concerns from current customers and field product and service questions from prospective clients.
• Maintain responsiveness and follow established workflows to ensure consistent service.

Skills

Self-motivation

Attention to detail

Job description

Do you thrive in fast-paced customer interactions and love helping people find solutions? Join us as a Live Chat Assistant, where you’ll provide immediate support and assistance to website visitors on Wix-based platforms, creating positive experiences for both businesses and their customers. This opportunity is perfect for self-motivated individuals with a genuine passion for technology and delivering excellent service. You’ll work remotely from anywhere—whether that’s your home, a coffee shop, or wherever suits you best—as long as you have dependable internet access, focusing primarily on helping our clientele across the United States.

What you will be doing:You’ll respond to incoming inquiries through live chat platforms on business websites and across social media channels. Your responsibilities will include addressing support concerns from current customers as well as fielding product and service questions from prospective clients interested in making a purchase.

Contract length:Flexible, with no set end date.

Rate:$35 hourly.

Skills/background needed:You’ll need access to a device capable of connecting to chat platforms and social media (smartphone, tablet, or computer). Self-direction and the ability to work autonomously are essential. Strong attention to detail and capacity to adhere to guidelines and workflows are required. Minimum 10+ hours weekly availability. A stable internet connection is non-negotiable.

Hours per week:Minimum 10+ hours weekly.

Location:Work from anywhere online (United States-based applicants preferred).

The demand for live chat support specialists continues to grow substantially across the globe.

Ready to get started immediately? We’d love to hear from you.