Chat Specialist (Remote, Entry Level)

Remote App Global; United States; Remote; USD 40,000 - 57,000; Part time

Job summary

Remote App Global is seeking a Conversation Specialist to support Shopify-based retailers from anywhere with internet access. This entry-level role focuses on engaging shoppers via live chat, guiding them through purchasing, and addressing concerns in real time.

You will respond to inquiries across retail websites and social platforms, helping both current shoppers and prospective buyers while following detailed procedures.

Qualifications

• Own a device that supports web chat and social messaging.
• Ability to follow detailed procedures and guidelines.
• Minimum 10+ weekly hours available.
• Stable, dependable internet connection.

Responsibilities

• Provide real-time customer assistance via live chat on websites and social platforms.
• Address product and sales questions from shoppers and prospective buyers.

Skills

Web chat

Social messaging

Task management

Procedures adherence

Internet reliability

Job description

Launch your career in online customer interaction as a Conversation Specialist supporting Shopify-based retailers. This remote, entry-level opportunity centers on engaging with shoppers through live chat, guiding them through their purchasing experience, and addressing any concerns that arise. This role is perfect for individuals beginning their professional journey who are enthusiastic about building skills in e-commerce customer support.

What you will be doing:You’ll provide real-time customer assistance by responding to incoming inquiries through live chat channels on retail websites and social platforms. You may address support needs from current shoppers or answer product and sales questions from prospective buyers.

Contract length:Flexible, ongoing arrangement.

Rate:$35 hourly.

Skills/background needed:Need access to a device that supports web chat and social media messaging (Smartphone/Tablet/Computer). Capability to manage tasks without close supervision. Proficiency in adhering to detailed procedures and guidelines. Minimum 10+ weekly hours of availability. Stable, dependable internet access.

Hours per week:Minimum 10 hours weekly.

Location:Work from anywhere with internet (United States preferred).

Live chat support specialists are experiencing exceptional demand across the globe currently.