Live Broadcast Operations Technician

SiriusXM Radio, Inc.

Washington (District of Columbia)

On-site

USD 64,800 - 99,900

Full time

14 days+

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Job summary

SiriusXM is seeking a Broadcast Operations Center technician to monitor, triage, and manage live broadcast systems 24/7. You will handle playout, automation, routing, and audio file storage, working with the control center and engineering teams.

The role requires a BS/BA or equivalent, 0-2 years in broadcast ops, and flexibility for day/evening/weekend shifts. Strong communication, detail orientation, and a customer-service mindset are essential.

Qualifications

Bachelor's degree (BS/BA) or equivalent education and professional experience preferred.
0-2 years' experience in broadcast operations is desired.
Flexibility to work day, evening, and weekend shifts as required.
Proficiency with digital audio editing, broadcast automation, digital routing, and quality control workflows.

Responsibilities

Monitor the quality of our service and address problems in real time across SiriusXM's satellite and streaming channels.
Perform first-line triage, document observations, and escalate as needed.
Operate and monitor systems that produce content for broadcast channels (playout, automation, scheduling, routing, audio file storage).
Respond to technical alarms from Broadcast Operations Center and support channel programmers by following runbooks.
Coordinate handoffs with Control Center staff to ensure timely resolution.
Complete Incident Management tickets for Shift Supervisor review and resolution.
Carry out day-to-day operations tasks as an individual contributor.