Litigation Support Systems Engineer

CGS Federal (Contact Government Services); Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

CGS Federal (Contact Government Services) seeks a Litigation Support Technician to work with the United States Attorney's Office. The role involves coordinating litigation support services, installing and maintaining hardware/software, and ensuring system security and availability, with emphasis on customer support and training.

The successful candidate will hold a related bachelor's degree, be a U.S. citizen, and pass a government background check.

Qualifications

• Must be a U.S. Citizen.
• Bachelor's Degree (In related field).
• Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance.
• Experience with Litigation Support principles, methods, and practices.
• Experience with Litigation Support systems development concepts.
• Performance monitoring principles and methods.
• Quality assurance principles.
• Familiarity with Technical documentation methods and procedures.
• Familiarity with Systems security methods and procedures.
• Oral and written communication techniques.
• Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity.
• Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems.
• Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications.

Responsibilities

• Coordinate litigation support services (including trial prep and presentation) in response to customer needs, working with the district's Litigation Support Coordinator.
• Test, QA, configure, install, implement, and maintain litigation support resources for data, voice, and video transmissions.
• Ensure systems availability, integrity, and efficiency.
• Install new or modified litigation support hardware and software.
• Resolve hardware/software interface and interoperability problems.
• Maintain and manage the district's litigation support equipment inventory.
• Implement and manage information systems security programs, policies, and tools.
• Promote and enforce system security policies and procedures.
• Provide customer support including installation, configuration, troubleshooting, and training.
• Diagnose and resolve customer-reported incidents and provide user training.
• Perform other related duties as assigned.

Skills

Litigation support coordination

Systems administration

Troubleshooting hardware/software

Security & compliance

Customer support

Training

Inventory management

Documentation

Interagency coordination

Education

Bachelor's Degree (Related field)

Tools

IPRO Eclipse

Relativity

Law Pre-Discovery

Nuix

Job description

CGS Federal (Contact Government Services) seeks a Litigation Support Technician to work with the United States Attorney's Office. The role involves coordinating litigation support services, installing and maintaining hardware/software, and ensuring system security and availability, with emphasis on customer support and training.

The successful candidate will hold a related bachelor's degree, be a U.S. citizen, and pass a government background check.