Litigation Support Specialist & Claims Coordinator

IES Residential Inc; Sugar Land (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Company Paid Time Off

401K plan with Employer Contribution

Company Paid Life Insurance

Medical Coverage includingPrescription

Dental and Vision Coverage

Short Term Disability

Long-term Disability

Job summary

IES is seeking a Litigation Specialist to provide advanced administrative and litigation support to the Litigation Team within the Legal Department. The role focuses on coordinating case activity, supporting claims administration, and assisting with document preparation, with heavy emphasis on accuracy and confidentiality.

You will work with attorneys, outside counsel, and insurance carriers, maintaining electronic case files, tracking deadlines, and supporting discovery and trial preparation.

Qualifications

• Strong organizational and document management skills with attention to detail and accuracy.
• Ability to prioritize multiple tasks and manage competing deadlines in a fast-paced environment.
• Effective written, verbal, and interpersonal communication skills.
• Ability to review and prepare legal documents with consistency and accuracy.
• Understanding of litigation processes, legal terminology, and court filing procedures.
• Understanding of insurance claims handling processes and ability to coordinate with insurance carriers and third-party administrators.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information with discretion.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to work independently while also collaborating effectively within a legal team environment.
• Ability to effectively use AI tools to support legal research, document review, organization, drafting, and workflow efficiency while maintaining confidentiality and accuracy.
• Proficiency in Microsoft Office Suite, Adobe Acrobat, and SharePoint.
• Ability to learn and effectively use claims management software, legal case management systems, and other job-specific programs.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.

Responsibilities

• Prepares, reviews, formats, and organizes legal documents, pleadings, correspondence, discovery materials, and other litigation-related documents for review and approval.
• Coordinates insurance claim handling activities with third-party adjusters, insurance carriers, and outside counsel to support litigation and claims management processes.
• Maintains and updates electronic case files via SharePoint in accordance with company standards and records management procedures.
• Manages and updates the Litigation Spreadsheet to actively track the status and procedural history of assigned cases.
• Tracks and monitors litigation deadlines, court dates, filing requirements, discovery obligations, and other critical case-related activities for assigned matters to ensure timely compliance.
• Manages and updates calendar invites for hearings, meetings, filing deadlines, mediations, and other important events.
• Coordinates with outside counsel, insurance representatives, and internal departments to obtain information, records, and documentation related to litigation and claims matters.
• Reviews documents for completeness, accuracy, and proper formatting.
• Assists with document collection, review, organization, and production for litigation, discovery, subpoenas, and legal requests.
• Assists in preparing draft discovery responses and related document production for review and approval.
• Drafts legal correspondence, settlement communications, claim-related letters, and other litigation-related communications for review and approval.
• Reviews legal documents and filings for completeness, accuracy, consistency, and compliance with court rules and company standards prior to filing or distribution.
• Assists with coordination of litigation strategy meetings, mediations, depositions, and trial preparation activities.
• Provides guidance and support to junior litigation support staff and assists with training on litigation procedures, systems, and department processes.
• Maintains confidentiality of sensitive legal, personnel, and company information.
• Perform additional duties as assigned.

Skills

Strong organizational skills

Attention to detail

Communication skills

Litigation knowledge

Independent work

Team collaboration

AI tools for legal research

Microsoft Office

SharePoint

Document management

Education

High school diploma or GED

Paralegal studies or related degree preferred

Tools

Adobe Acrobat

SharePoint

Legal case management systems

Claims management software

Job description

IES is seeking a Litigation Specialist to provide advanced administrative and litigation support to the Litigation Team within the Legal Department. The role focuses on coordinating case activity, supporting claims administration, and assisting with document preparation, with heavy emphasis on accuracy and confidentiality.

You will work with attorneys, outside counsel, and insurance carriers, maintaining electronic case files, tracking deadlines, and supporting discovery and trial preparation.