Litigation Staffing Ops Lead: Process & Analytics

Jackson Lewis P.C.; Seattle (WA); On-site; USD 125,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan

Flexible Spending & Health Savings

Firm-paid holidays

Vacation time

Sick time

Employee assistance program

Job summary

Jackson Lewis P.C. is seeking an Operational Process Support Manager – Litigation Staffing who will design, optimize, and support staffing across offices.

The role partners with Case Staffing Managers to standardize processes, enable technology, and use data to improve workflow efficiency, scalability, and staffing decisions. The candidate should bring 5+ years in law firm operations or litigation support, with strong analytical and project management skills, and a background in staffing or

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 5+ years in law firm operations, legal project management, or litigation support.
• Experience in litigation environments, preferably employment litigation.
• Familiarity with attorney staffing or practice group operations desirable.

Responsibilities

• Design and improve standardized litigation staffing processes across offices and regions.
• Identify workflow inefficiencies, gaps, and risks; develop scalable solutions.
• Develop SOPs and guidance to support staffing decisions and workload balancing.
• Partner with firm leadership to align staffing operations with objectives.
• Create and maintain playbooks, training materials, and documentation.
• Facilitate onboarding and enablement for Case Staffing Managers.
• Drive continuous improvement through feedback loops and reviews.
• Analyze staffing data to forecast needs and optimize deployment.

Skills

Operational design mindset

Analytical skills

Project management

Tech and data tools

Stakeholder management

Communication skills

Attention to detail

Education

Bachelor's degree

Advanced degree preferred (JD/MBA)

Tools

Staffing software

Data analytics tools

Job description

Jackson Lewis P.C. is seeking an Operational Process Support Manager – Litigation Staffing who will design, optimize, and support staffing across offices.

The role partners with Case Staffing Managers to standardize processes, enable technology, and use data to improve workflow efficiency, scalability, and staffing decisions. The candidate should bring 5+ years in law firm operations or litigation support, with strong analytical and project management skills, and a background in staffing or