Litigation Counsel

Turo Inc.; United States; On-site; USD 158,000 - 198,000; Full time

Benefits offered by this job

Competitive salary

Equity

Benefits

Learning stipend

Host matching program

Travel credit

Phone stipend

Paid time off

Paid holidays

Parental leave

In-office lunches

Job summary

Turo is seeking a Litigation Counsel to manage a high-volume consumer disputes portfolio arising from its peer-to-peer car-sharing marketplace. This role involves arbitration, pre-arbitration handling, and collaboration with outside counsel to compel arbitration.

You will guide internal teams on dispute resolution, regulatory responses, and risk mitigation in a fast-paced environment. The ideal candidate has 3+ years of relevant litigation experience, a J.D.

Qualifications

• J.D. degree from an accredited law school and active state bar membership (or ability to obtain Arizona licensure within 90 days).
• 3+ years of relevant litigation experience in law firm or in-house setting.
• Proven proficiency in case assessment, discovery, negotiation, and trial preparation.
• Strong writing and communication skills; ability to explain complex legal concepts clearly.
• Ability to work collaboratively across teams and external counsel.

Responsibilities

• Arbitrate cases, prepare evidence, attend hearings in remote, online forums.
• Evaluate pre-arbitration disputes and advise internal teams on resolutions.
• Support outside counsel with briefing, discovery, and motions to compel arbitration.
• Draft regulatory responses to inquiries related to user disputes.
• Prepare responses to discovery and defend depositions.
• Advise business units on dispute escalations and litigation risk.
• Analyze risk and identify emerging dispute patterns for leadership.
• Balance thorough legal representation with cost-effective case management.

Skills

Litigation experience

Arbitration

Strong writing

Communication skills

Interpersonal skills

Strategic thinking

Education

J.D. degree

Bar admission / licensure in Arizona within 90 days

Job description

About the team

Turo seeks a Litigation Counsel to manage a high-volume, wide array of consumer-focused disputes, including vehicle damage claims and payment disputes, arising from Turo’s peer-to-peer car-sharing marketplace. This attorney will handle user disputes in online arbitration, help internal teams address a large volume of pre‑arbitration user disputes and small claims matters, work with outside counsel to compel arbitration of user disputes filed in court, help respond to regulatory inquiries from state Departments of Insurance and Attorneys General related to user disputes, and provide strategic guidance to internal teams handling consumer escalations and claims disputes. The ideal candidate brings at least 3 years of relevant litigation experience, an entrepreneurial mindset, and the ability to deliver practical, business-focused legal advice in a fast-paced environment. This role is part of a 4‑person litigation team (currently 1 attorney + 2 legal professionals) and reports to the Associate General Counsel, Litigation.

What you will do

• Arbitrate cases - Prepare evidence, attend hearings, and arbitrate cases in remote, online forums in all manner of user disputes.


• Evaluate pre‑arbitration disputes and advise internal teams - Review case files for a large volume of budding disputes and either help internal teams negotiate resolutions or prepare them for arbitration.


• Support outside counsel - Work with outside counsel to review briefing, respond to discovery, provide evidence, and source evidence and declarations in support of motions to compel arbitration and various insurance matters.


• Draft regulatory responses - Work with internal teams to respond to regulatory inquiries related to user complaints on a variety of issues.


• Respond to discovery - Help prepare responses to party discovery, defend depositions, and third‑party subpoenas.


• Advise the business - Provide succinct, practical legal advice to internal teams—including Trust & Safety, Customer Experience, Claims, and Operations—on dispute escalations, consumer complaints, and litigation risk mitigation.


• Analyze risk - Identify, review, analyze, and mitigate litigation risks; flag emerging dispute patterns to senior legal and business leadership.


• Solve problems - Approach legal matters with a customer‑focused mindset while protecting Turo's interests; balance legal risk with business relationships.


• Efficiency & Cost Management - Balance thorough legal representation with cost‑effective case management, applying appropriate triage and settlement strategies to high‑volume dockets.

Your profile

J.D. degree from an accredited law school and active membership in good standing with a state bar (or ability to obtain licensure in Arizona within 90 days of hire) 3+ of relevant litigation experience at a law firm and/ou in‑house legal department Demonstrated proficiency in all aspects of litigation management, including case assessment, pleading drafting, discovery management, settlement negotiation, trial preparation, and oral argument Strong writing and communication skills with ability to draft clear, persuasive legal documents and explain complex legal concepts Problem‑solving capability with ability to think strategically while managing competing priorities and high‑volume dockets Interpersonal skills and ability to work collaboratively across teams and with external counsel

For this role, the target base salary range in Phoenix is $158,000 - $198,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market‑based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job‑related skills, experience, and relevant education or training.

Benefits

• Competitive salary, equity, benefits, and perks for all full‑time employees


• Employer‑paid medical, dental, and vision insurance (Country specific)


• Retirement employer match


• Learning & Development stipend to invest in your professional development


• Turo host matching program


• Turo travel credit


• Cell phone and internet stipend


• Paid time off to relax and recharge


• Paid holidays, volunteer time off, and parental leave


• For those who are in the office full‑time or hybrid we have in‑office lunch, office snacks, and fun activities

Turo highly values having employees working in‑office to foster a collaborative work environment and company culture. This is central to how we work, and this role will be subject to our current in‑office hybrid schedule that requires Turists to work in the office three days per week on Mondays, Wednesdays, and Thursdays. We expect that employees will meet these required in‑office days consistently as part of their role.

AI Policy

Turo AI Policy: Turo may use AI‑enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note‑taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI‑enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note‑takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real‑time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI‑enabled tool to answer a question). If during the application process you require the use of an AI‑enabled tool as a reasonable accommodation for a disability, please let us know at [e-mail].

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes. Read more about the Turo culture according to Turo CEO, Andre Haddad. Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing [e-mail].