Litigation Coordinator

ARMStrong Insurance Services; Itasca (IL); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Paid holidays

Job summary

Brown & Joseph, part of the ARMStrong group, is seeking a Litigation Coordinator/Skip Tracer to support our debt recovery and litigation efforts. You will review cases, perform skip-tracing research, and draft detailed write-ups for litigation viability while maintaining client confidentiality.

The role requires 3–5 years in related fields, strong data skills, and excellent communication. This on-site position includes health benefits, 401(k), and paid time off as part of a comprehensive

Qualifications

• 3–5 years of experience in commercial collections, skip tracing/investigations, or litigation processes preferred.
• Strong attention to detail, creative thinking, and problem-solving.
• Excellent oral and written communication and interpersonal skills.
• Ability to prioritize workload, meet deadlines in a fast-paced environment.

Responsibilities

• Uphold strict client confidentiality protocols.
• Understand and execute departmental procedures and client procedures.
• Multitask between emails, SalesForce, and Excel spreadsheets.
• Provide detailed write-ups for clients regarding viability of pursuing litigation.
• Perform basic skip-tracing functions on debtor businesses and principals using private databases and public records.
• Read and interpret client and attorney documents.
• Correspond with clients regarding pending litigation accounts or closures.
• Meet or exceed minimum department productivity requirements.

Skills

Skip tracing

Litigation processes

Commercial collections

Microsoft Office

SalesForce

Attention to detail

Communication

Tools

SalesForce

Excel

Dun & Bradstreet

TransUnion TLO

Job description

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

Brown & Joseph is seeking a Litigation Coordinator/Skip Tracer as we continue to grow our team. The Litigation Coordinator works independently and with other Brown & Joseph staff to review and investigate cases to determine if litigation is a viable option for our clients.

Job Responsibilities:

• Uphold strict client confidentiality protocols.
• Understand and execute departmental procedures, alongside all customized client procedures.
• Multitask between emails, SalesForce, and Excel spreadsheets.
• Provide detailed write-ups for clients regarding the viability of pursuing litigation.
• Perform basic skip-tracing functions on debtor businesses and principals by searching private databases and public records.
• Read and interpret client and attorney documents.
• Correspond with clients regarding pending litigation accounts or closures.
• Meet or exceed minimum department productivity requirements.

Qualifications:

• 3-5 years of experience in commercial collections, skip tracing/investigations, or litigation processes preferred.
• Good computer skills, including proficiency in Microsoft Office, Dun & Bradstreet, TransUnion TLO, or similar products preferred.
• Strong attention to detail, creative thinking, and problem-solving.
• Ability to prioritize workload, meet deadlines, and work in a fast-paced environment.
• Excellent oral and written communication and interpersonal skills.
• Ability to work in a team environment and to resolve issues independently and accurately.

Compensation and Benefits:

• Hourly range is $17.50 - $18.50 per hour
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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