Subrogation Collections Specialist

ARMStrong Insurance Services; Itasca (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan with company匹配

Paid time off 18 days/year

Paid holidays

Job summary

ARMStrong Insurance Services is seeking a Subrogation Specialist in Itasca, IL to pursue debt recovery for commercial accounts. You will communicate with businesses, negotiate settlements, and establish payment contracts while maintaining high standards of accuracy and professionalism.

Requirements include 1 year of 3rd party collections/subrogation, strong communication, and proficiency with MS Office. We offer 17–19 USD per hour plus commission, comprehensive benefits, 401(k) matching, and

Qualifications

• 1 year of 3rd party collections and/or subrogation experience required
• Exercise independent judgment
• Negotiate settlements
• Basic proficiency with Microsoft Office, data entry
• Critical thinker
• Strong attention to detail and goal-oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication, and organizational skills
• Dependability
• Customer service experience is required

Responsibilities

• Communicate with businesses via the telephone and written correspondence
• Complete activities to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management
• Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Establish monthly payment contracts
• Prepare investigative correspondence
• Acquire background information, when necessary

Skills

Subrogation experience

Negotiation

Communication skills

Attention to detail

Customer service

MS Office

Data entry

Tools

Excel

Job description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

SubroIQ is seeking a Subrogation Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.

Job Responsibilities

• Communicate with businesses via the telephone and written correspondence
• Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management.
• Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Establish monthly payment contracts
• Prepare investigative correspondence
• Acquire background information, when necessary

Job Requirements

• 1 year of 3rd party collections and/or subrogation experience required
• Exercise independent judgment
• Negotiate settlements
• Basic proficiency with Microsoft Office, data entry, and strong computer skills, Excel preferred
• Critical Thinker
• Strong attention to detail and goal-oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication, and organizational skills
• Dependability
• Customer Service experience is required

Compensation and Benefits

• $17-19(DOE) per hour plus commission
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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