Lithium Battery Field Technician — Travel & Training

ROYPOW Energy Storage System; Commerce (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

401(K)

401(K) match

Job summary

ROYPOW Energy Storage System in California is seeking a skilled Field Technician to deliver on-site technical support and training for lithium batteries. Candidates should possess strong problem-solving skills and excellent customer service abilities, along with willingness to travel across the United States.

The position requires a background in electrical repair and troubleshooting, with preference given to those who are bilingual in English and Chinese. The role offers full-time employment with a benefits package that includes medical, dental, and a 401(K) program.

Qualifications

• Willingness to travel within the United States.
• Familiarity with lithium batteries preferred.
• 1 year of technical support or hardware repair experience.

Responsibilities

• Provide technical on-site support and training for lithium batteries.
• Troubleshoot technical issues and resolve them promptly.
• Maintain accurate records of customer interactions and support requests.
• Assist with product installation and maintenance.

Skills

Problem-solving skills

Communication skills

Customer service skills

Bilingual in English and Chinese

Education

Associate’s degree in a related field

Job description

ROYPOW Energy Storage System in California is seeking a skilled Field Technician to deliver on-site technical support and training for lithium batteries. Candidates should possess strong problem-solving skills and excellent customer service abilities, along with willingness to travel across the United States.

The position requires a background in electrical repair and troubleshooting, with preference given to those who are bilingual in English and Chinese. The role offers full-time employment with a benefits package that includes medical, dental, and a 401(K) program.