LIS & Lab Support Specialist

Riverview Health; Noblesville (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Riverview Health in Noblesville, Indiana is seeking a Lab Support Specialist to assist the LIS System Administrator by researching test changes and supporting daily operations in the laboratory. This on-site, full-time role offers stability and exposure to a wide range of LIS-related tasks.

You will answer inquiries from nursing units and physician offices, help with test setup, billing changes, and scanning reports, while maintaining equipment and assisting in Atlas updates.

Qualifications

• Experience with data entry, medical terminology, and customer service.
• Previous laboratory information system experience preferred.
• On-site role in Noblesville, IN.

Responsibilities

• Communicate with customers in a positive, professional and courteous manner.
• Cooperates with Lab staff to facilitate accurate test orders, specimen integrity, and timely results reporting.
• Take appropriate action to notify supervisory personnel when issues arise.
• Review reference laboratory test updates to determine if test setup changes are required, including billing/CPT coding changes, specimen requirements, test number, or obsolete tests. Submit changes to LIS Administrator in a timely manner.
• Scan non-interfaced reference lab and pathology consult reports into the LIS.
• Participate in assisting with validation of LIS changes, upgrades, etc.
• Monitor Work queues, manual billing as needed or correct billing issues.
• Maintain and troubleshoot LIS printers, including label printers.
• Scanning of reports into HIS as needed. Scanning of other documents, including packing lists, courier logs, etc.
• Help in stocking and organizing new stock that comes through the lab.
• Filing records, department instrument printouts, and quality documentation.
• Check faxed orders for accuracy.
• Assist in updating the test menu.
• Atlas- Assist in monitoring and pushing orders in Atlas.
• Update Atlas with providers per facility to decrease errors and results not being routed to the correct ordering provider.
• Triage all calls that are going through the LIS office.
• Order IU send out supplies as needed.
• Supplies- Assist all lab areas with receiving and storage.
• Perform other duties as assigned

Skills

Data entry

Medical terminology

Customer service

Education

High School Diploma

Tools

LIS (Laboratory Information System)

Atlas

HIS

Job description

Riverview Health in Noblesville, Indiana is seeking a Lab Support Specialist to assist the LIS System Administrator by researching test changes and supporting daily operations in the laboratory. This on-site, full-time role offers stability and exposure to a wide range of LIS-related tasks.

You will answer inquiries from nursing units and physician offices, help with test setup, billing changes, and scanning reports, while maintaining equipment and assisting in Atlas updates.